SMB Licensing

The Symantec Licensing Programs provide you and your customers with a consistent and flexible way to purchase Symantec software, support and maintenance service options.

For Small & Mid-Sized Businesses: Symantec Express Licensing Program

• Access to all Symantec software products, support and maintenance options through one source
• Minimum purchase requirements of as few as five desktop licenses or one server license
• Larger orders on the same transaction provide larger incentives
• No upfront negotiations or contracts required
• Ability to bundle licenses and support services
• Licensed software can be used anywhere within the country of purchase

Express Licensing Program – Details

Band Levels	Minimum Quantities
S	1 or more servers
A	5-24 licenses
B	25-49 licenses
C	50-99 licenses
D	100-249 licenses
E	250-499 licenses
F	500-999 licenses

For Medium to Large Sized Companies

Symantec Rewards
Volume purchase incentives

For Large Companies

Symantec Enterprise Options
Includes flexible deployment, support, and maintenance

Symantec Government

For government organizations

Symantec Academic

For government-approved institutions and charitable organizations

License & Support Renewal Notification Process

Symantec has invested in automation technology that will drive customer license renewal efficiencies for channel partners in our SMB customer segment. Partners with renewal opportunities over $2000 per quarter are notified via phone of upcoming renewal opportunities and Customers are sent email notifications on the following schedule prior to license or support expiration:

• The 60-day and 30-day renewal notices encourage the customer to renew via their preferred partner, and provide information on the reseller of record.
• The 5-day and 30-day post expiration notices direct the customer to their preferred partner, and also provide the option to renew online.
• Phone calls to the customer commence from 15-days post expiration as a follow up to the notices, and the customer is encouraged to work with their partner, or to renew through the call center.

By prompting customers to renew, and providing information on the originating partner, our intention is to help drive your revenue in the SMB segment. If you have any questions, please call 866-675-6552 or email sales@symantecsmbrenewals.com.

Products included in Symantec Renewal Access notifications and reports
View list of eligible products