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Support

Symantec Partner Program Contacts

For any questions regarding the Symantec Partner Program, or to report issues in regards to PartnerNet, please contact your Partner Program Manager via email choosing your Region from the list below:

Partner Program Quick Guide (PDF)

The Symantec Partner Program is designed to help you create opportunities to grow your business. It provides training and enablement, technical support, software benefits, sales and marketing tools, and a range of other exclusive benefits available through our partner portal, PartnerNet.

Technical Support

Symantec offers eligible partners a number of 24x7 priority Technical Support incidents at no charge, depending on your partner type and level within the Symantec Partner Program.

Customer Care

Contact Customer Care for non-technical and any pricing and licensing issues.

Partner Satisfaction Program

We value your feedback as we continue to improve our systems and processes. You'll find information below about changes and enhancements we've made based on your feedback and recommendations.