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Business Challenge: Software and Patch Management

Definition

Patch and software management establishes processes for managing the lifecycle of software assets such as applications, patches, operating systems, and hot fixes for clients and servers.

Challenges

  • Difficulty understanding which systems require patches and which are up to date
  • Manual patch management process results in inefficiency and errors
  • Reducing security exposure by ensuring all devices are compliant with patch requirements
  • Minimizing end-user downtime due to poor application management or patch deployments
  • Constantly responding to incidents rather than proactively managing day-to-day procedures
Software and Patch Management
Reduces IT costs and complexities of software and patch management while improving efficiencies with comprehensive, integrated client and server management.
  • Manage and analyze client machines and servers for software updates, patches or upgrades
  • Reduce system vulnerabilities, chance for human error, deployment time and overhead by automating the software update and patch management process
  • Shorten the time it takes to make changes within scheduled software maintenance windows
  • Automate repetitive, time-consuming IT tasks to reduce operational costs