Symantec Announces the Solutions Alliance Program
Program focuses on providing VAR community with easy, flexible solutions based on Symantec software and services
CUPERTINO, Calif. --November 17, 1997--Symantec Corporation (Nasdaq:SYMC) today announced the Solutions Alliance Program, a business relationship between the company and its reseller community. The program helps VARs (Value Added Resellers), integrators, developers and consultants build a business based on Symantec products focusing on the areas of anti-virus and security, remote professional solutions, Internet tools and contact management. The program will be introduced at Comdex in Las Vegas, NV this week.
"Symantec products provide the perfect technology to help our reseller community build services and support solutions to address the issues their corporate customers face today." said Beverlie Heyman, director of corporate channel sales at Symantec. "The Alliance Program is designed to provide Symantec's award-winning technology and expertise to Alliance members in order to help them be successful."
"As one of New York's premier integrators, Computer Mechanic prefers working with vendors who recognize our business requirements in satisfying our customers' complex and changing needs," said Gary Marcus, President, Computer Mechanic. "As a member
of the Solutions Alliance Program, Symantec provides us the tools necessary to be successful. We look forward to further strengthening our business relationship with Symantec."
Symantec Solutions for Success Kits
Centered around "Solutions for Success Kits", the program provides customer-focused products and services designed to help resellers maintain existing accounts and attract new ones. The Anti-Virus/Security Kit, featuring Norton AntiVirus and on display at Comdex, helps demonstrate the cost-effectiveness of virus protection and provides comprehensive virus clean up and prevention services. The Telecommuter/Remote Professional Kit, featuring pcANYWHERE and WinFax PRO, demonstrates how to package and sell complete remote user solutions, providing customers with the tools they need to keep their employees accessible and productive no matter where they are. The Internet Tools Kit provides a complete set of Internet development tools from web page design to Java application development to database connectivity. The first Solution Kit available will be the Anti-Virus/Security Kit; others listed above are expected to be available spring 1998. Future Success Kits will help address fast-growing new customer needs in the most productive areas of market growth.
Solutions Alliance Program Components
The program provides two levels of membership: Solutions Associate and Solutions Partner. The Solutions Associate level offers the following: Access to all Solution Kits; a Symantec Solutions Alliance web site at www.symantec.com/var/ which provides access to detailed technical information, sales resources and program updates; the Symantec Premiere Value licensing program; free dedicated technical support (up to ten incidents); a free listing on Symantec's website; access to all Symantec products and a Not For Resale purchase program; a quarterly Symantec newsletter featuring the latest company news and product revisions; and Alliance Program artwork and collateral.
The Solutions Partner level offers all of the Associate level benefits in addition to a dedicated Symantec Account Representative, qualified sales leads, Symantec's highest level of technical support, and joint Symantec marketing opportunities.
Solutions Alliance Membership
In addition to a completed application, Solution Associates must maintain Symantec Certified Consultants on staff for each product specialty, provide technical services to customers and submit quarterly sales and service reports. Solution Partners must be nominated by a Solutions Alliance account representative and demonstrate technical expertise in Symantec products. To enroll in the program, a completed application must be sent to Symantec Corporation, Solutions for Success Program, 10201 Torre Ave., Cupertino, CA 95014-2132. Applications can be found on the Solutions Alliance website at www.symantec.com/var/ and can be submitted electronically, or by calling (888) VAR-SYMC toll free.
Symantec Corporation helps make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. The company is focused on addressing customer needs in three main application areas: the Norton Product line of anti-virus and PC-assistance products; the pcANYWHERE, WinFax, and ACT! product lines that cater to remote user productivity; and the Café product lines in Internet development tools.
Founded in 1982, the company's global operations span North America, Europe, Japan, and several fast-growing markets throughout Asia Pacific and Latin America. Traded on Nasdaq under the symbol SYMC, Symantec Corporation is based in Cupertino, California, and employs more than 2,000 people. Information on the company and its products can be obtained by calling (800) 441-7234 toll free, (541) 334-6054, or accessed on the World Wide Web at http://www.symantec.com.
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