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News Release

ACT! 4.0 is Overwhelmingly Preferred in Usability Testing Conducted by NSTL

NSTL Results Prove ACT! 4.0 Beats Competitor in 17 of 18 Categories

Cupertino, Calif --July 28, 1998-- Symantec Corporation (Nasdaq: SYMC), the world leader in utility software for business and personal computing, today announced independent testing results from NSTL, the leading testing firm in the computer industry. Results prove ACT! 4.0 is easier to use and learn than its nearest competitors. According to the usability tests conducted for Symantec by NSTL, ACT! 4.0 was significantly superior. All six testers overwhelmingly preferred ACT!. More information on the test results are available at

"The NSTL results confirm that ACT! is easier to use and easier to learn than its closest competitor," said Christopher Calisi, vice president of Symantec's Remote Productivity Solutions Business Unit. "The study proves that Symantec is providing its customers with solutions that make them more productive."

Users of contact management software want clear and helpful documentation at their fingertips. The test results revealed that ACT! 4.0's tutorial, online help and manuals were not only helpful but superior - of key importance to new users.

Externally focused people such as sales people, small business users and real estate agents need for a product like ACT! to generate activity reports, mailing labels, create and send e-mails, faxes and mass mailings. The test results concluded that ACT! made it easy to create and send e-mail as well as sending faxes and creating and generating mass mailings. One tester commented "Everything could be done automatically"!.

ACT! 4.0 is available from Symantec's network of authorized resellers. It has an estimated retail price of $199.95 and an upgrade price of $89.95. A 25 contact trial version of ACT! 4.0 can be downloaded at

About NSTL

NSTL is the leading independent testing facility for the computer industry. Founded in 1983, NSTL pioneered the use of objective, comparative testing of PC and LAN hardware and software. NSTL offers compatibility, performance, usability, BIOS, logo and comparison testing services to hardware developers, software publishers, government agencies and corporations throughout the world. NSTL is headquartered in suburban Philadelphia and is a division of CMP Media Inc. For more information visit NSTL's web site at or contact NSTL at or 610-941-9600.

About Symantec

Symantec is the world leader in utility software for business and personal computing. Symantec products and solutions help make users productive and keep their computers safe and reliable anywhere and anytime. Symantec offers a broad range of solutions and is acclaimed as a leader in both customer satisfaction and product brand recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information on the company and its products can be obtained at

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