Symantec Addresses Number One PC Customer Need with Norton CrashGuard 4.0
New version provides new features and improved crash
interception rates to protect computer users and their vital data from crashes
Cupertino, Calif --November 10, 1998-- Symantec
Corporation (Nasdaq: SYMC), the world leader in utility
software for business and personal computing, today
announced Norton CrashGuard 4.0, the industry's most
powerful crash protection software. Version 4.0 includes
several enhancements that allow users to instantly save
data, and time, whenever a crash, freeze or hang occurs.
Norton CrashGuard 4.0 offers the industry's highest level
of crash recovery, and data recovery. It provides an
improved success rate in intercepting the crashes users
face most often: application or browser crashes,
application hangs, blue screens and system crashes, while
protecting against data loss and assisting users in
recovering from crashes that do occur.
"We developed Norton CrashGuard 4.0 as part of Symantec's
commitment to providing consumers the tools that make
computing safer and make data loss a problem of the past,"
said Enrique Salem, vice president of Symantec's Security
and Assistance Business Unit.
Version 4.0 expands Norton CrashGuard's level of crash
protection by intercepting more application crashes on all
Windows platforms (95/98/NT), without the risk of false
alarms. Users can then save data in an open application or
quit applications as necessary to continue working. Even
when a user terminates a crashed application, CrashGuard
allows the user to re-open the application quickly.
With new VitalSave, as soon as users are faced with the
prospects of a crash, they can immediately choose to save
their unsaved work in the application in which they are
working. The VitalSave feature is designed to save data in
over 100 of the world's most popular software applications,
including Microsoft Office, Corel and Quicken.
The software also monitors users' saved documents and
protects them from being overwritten by files which may be
corrupted by the crash, additionally reducing the potential
for lost data. If a program tries to modify any existing
files, Norton CrashGuard 4.0 immediately duplicates those
files and stores them safely in a backup folder.
Enhanced Ease of Use
Studies have shown that one of the most difficult and
frustrating elements of recovering from a crash can be
understanding what has happened, and knowing what to do
next. With a new user interface, and two new features,
Crash Assistant and Crash Advisor, users will find it
easier than ever to understand what's gone wrong with their
computer systems and what options they have for correcting
Crash Assistant safely walks users through the process of
recovering from a crash and monitors the status of active
programs, offering several options for countering the
effects of a crash. Users can elect to save data with
VitalSave, "Revive" an application to keep on working in
the crashed application, or quit the crashed application to
perform tasks in another open application. Crash Assistant
also notifies the user when data has been saved and
features Crash Advisor, which provides specific suggestions
on how to proceed when a crash occurs.
Version 4.0 also introduces Quick Reload, a feature that
enables Internet users to restart a crashed browser and
quickly return to the last URL visited on the Internet. If
users are in a frame when their browser crashes, they can
return to the URL of the page containing the frame. Quick
Reload makes it easy to get back to a specific Internet
destination after a browser crashes.
Pricing and Availability
Norton CrashGuard v4.0 ships November 16 for Windows 95/98
and NT and is priced at $29.95. Norton CrashGuard Deluxe
owners can upgrade for $19.95.
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products,
view the Symantec Press Center at www.symantec.com/PressCenter/ on Symantec's Website.
Brands and products referenced herein are the trademarks or registered trademarks of their
respective holders. All prices noted are in US dollars and are valid only in the United States.