Symantec Completes First Phase of IBM U.S. Anti-Virus Customer Transition Program
Over 90 percent of IBM's U.S. corporate anti-virus customer base commits to Norton AntiVirus; 4,000 new
corporate customers representing approximately 2,000,000 users
CUPERTINO, Calif. - February 16, 1999 - Symantec Corporation
(Nasdaq: SYMC) announced today that more than 90 percent of IBM's U.S. anti-virus corporate customer
base, representing over 4,000 new corporate customers totaling approximately 2,000,000 seats, has
committed to transition to Norton AntiVirus.
As a result of an alliance announced by the two companies last year, IBM assigned its anti-virus
customer base to Symantec and now recommends and re-markets the Norton AntiVirus family of products
to its customers through their Passport Advantage program.
In addition, the two companies are jointly developing IBM's Digital Immune System technology into
Norton AntiVirus products. The technology can detect and automatically repair previously unknown
viruses within minutes and distribute the repair to the rest of the network and to other users of
the digital immune technology around the world.
"Not only have we gained commitments from such a high proportion of IBM's U.S. corporate customer
base to migrate to Norton AntiVirus, we have done so ahead of schedule which is very pleasing," says
Dana Siebert, Symantec's executive vice president of worldwide sales, marketing and services.
"Despite the best efforts of our competitors, we have commitment from over 90 percent of U.S. IBM
anti-virus customers to install Norton AntiVirus."
Similar transition programs in Europe and the rest of the world, which started later than in the
U.S., are also progressing ahead of plan with more than 50 percent of European IBM corporate
anti-virus customers committed to migrating to Norton AntiVirus so far. In Asia Pacific and Canada,
the commitment rates are respectively 75 per cent and 74 per cent.
"The indications are that we will be very close to reaching our goal of turning virtually every IBM
anti-virus customer in the world into a Norton AntiVirus customer," says Siebert. "This equates to
6,000 new corporate customers and 4,000 new consumer customers."
With the commitment phase of the IBM customer migration program drawing to a close, Symantec is
turning its attention to helping its new customers replace the IBM anti-virus software with the
Symantec programs. For some customers the process has already begun with the assistance of technical
and consulting teams from Symantec and IBM.
"This is probably the biggest single customer migration the anti-virus industry has ever seen," says
Siebert. "By working with IBM customers we have developed a unique core competency in transitioning
corporations smoothly and efficiently to new anti-virus software standards. We are also offering our
transition consultancy services to Network Associates and former Dr. Solomon's customers with
Commenting on Symantec's progress, Jack Gold, senior program director at META Group, said: "Symantec
is one of the key players in the changing anti-virus market landscape. Indeed, due to continued
rapid market consolidation, organizations are being forced to pursue anti-virus upgrade programs. In
addition to expecting a high degree of protection from anti-virus applications, companies will
select vendors that provide easy upgrade paths, excellent deinstall/reinstall utilities, and
integrated IT administrative functions for end user and server deployment and upgrade."
Steve Frankel, a financial analyst with the investment banking firm of Adams, Harkness & Hill said:
"It is Symantec's resurgence in the corporate space that is driving growth. Corporate sales
accounted for almost 40 percent of the December quarter's top line as the company continues to
capitalize on corporate antivirus business through its alliance with IBM."
About Norton AntiVirus
The Norton AntiVirus product line includes a multi-tier strategy that
integrates a powerful anti-virus solution at desktops, servers, groupware servers, Internet e-mail
gateways and firewalls to provide users with the most comprehensive virus detection and repair. The
products provide users the security of knowing they have the most complete protection available,
whether downloading files from the Internet, opening e-mail attachments or accessing floppy disks.
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
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