Symantec and InstallShield Software Corporation Form Partnership to Deliver Software Registration Solutions
Online Registration Tool Licensed for Use by InstallShield, Further Expands InstallShield's Offerings to Software Developers
CUPERTINO, Calif. - March 8, 1999 - Symantec Corporation
(Nasdaq: SYMC), the world leader in utility software for business and personal computing, today
announced it has signed an agreement to license its LiveReg online registration technology to
InstallShield Software Corporation. Under the terms of the agreement, InstallShield, the industry
leader in software installation and deployment solutions, enhances its product offerings by
providing developers a proven and scaleable solution to software registration.
Symantec's LiveReg technology allows a product to transmit user registration information to a
specified server address. It can be executed from within the installation process or from within the
application itself. Since Symantec introduced LiveReg in September 1997, registration totals for
Symantec products have more than tripled. Symantec currently averages more than 9,000 LiveReg
registrations per day.
"Since 1997, LiveReg has enabled Symantec customers to register their software in an easy,
convenient way," said Tom Darnall, vice president, Symantec Corporate Services. "Likewise,
InstallShield's tools are the de facto installation solution for most Windows applications. Our
partnership combines great technology with unparalleled developer mindshare to deliver an innovative
registration solution for all software vendors."
InstallShield has already started to integrate the LiveReg solution for leading software vendors
through its Consulting Services group. InstallShield Consulting Services has helped seven of the top
10 software vendors create sophisticated, customized setup techniques for Windows applications.
InstallShield provides tailor-made services for all phases of installation development, including
design, integration, testing and transfer of knowledge
"By incorporating LiveReg into the installation process, we provide software vendors a powerful tool
for gathering end-user registration, demographics, and other vital customer profile data," said Russ
Knister, vice president of InstallShield Consulting Services. "In addition, we work with each
software vendor to ensure appropriate design decisions about the end-user experience - addressing
various methods of getting data to the server and security issues as well."
Using LiveReg for Quick, Flexible Registration
While other products allow only dialup or Internet registration, LiveReg supports connections via
the Internet and direct modem-to-modem dialup. Users can also print their registration information
and send it to the software vendor via postal mail or fax.
For software vendors with an existing registered user database, InstallShield will integrate the
LiveReg registration engine with the vendor's installation system and prepare the database to
receive registrations. For software vendors with no registered user database, InstallShield will
also work with them to create one, by advising the software vendor on the selection of a
customer/registration management system or service, as well as identification of suppliers and
partners for design, implementation and integration.
In addition to registration solutions, InstallShield Consulting Services helps companies address
web-based sale, download and distribution, unattended/silent installs, TCP/RAS/DUN, logo compliance,
ODBC and BDE, and multiple applications within a single installation.
For more information about LiveReg registration and installation solutions, customers can contact
InstallShield at 888-999-1334 or firstname.lastname@example.org. Customers can also visit the
InstallShield web site at www.installshield.com/consult.
About InstallShield Software Corp.
InstallShield Software Corp. (www.installshield.com) is a
provider of innovative software deployment tools. Founded in 1987, the privately held company is
recognized worldwide as a leader in software distribution technologies. Products include
InstallShield Professional, InstallShield Express, InstallShield Java Edition, InstallFromTheWeb,
PackageForTheWeb, and DemoShield. Ninety-two of the top 100 independent software vendors and more
than 100,000 corporate and commercial software developers worldwide rely on InstallShield technology
to distribute their applications. Some of these applications include Microsoft Commercial Internet
System products, Microsoft FrontPage 97, Symantec Visual Café, Netscape Navigator, Adobe Pagemaker,
and Sun Java Development Kit. InstallShield Software Corporation is headquartered in Schaumburg,
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products,
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