Symantec Unveils Digital Immune System Strategy for Unprecedented Level of Managed, Intelligent Protection and Control
Symantec Capitalizes on IBM and Intel Technology License Agreements to
Introduce a Tightly Integrated Suite of Intelligent Tools That Reduces IT Management Costs, Minimizes Downtime
Cupertino, Calif. May 11, 1999 - Symantec Corporation (NASDAQ:
SYMC), the world leader in utility software for business and personal computing,
today announced the Digital Immune System, a strategy for providing corporate
customers intelligent tools that keep systems running at peak performance. The
Digital Immune System features a combination of Symantec's award-winning
best-of-breed applications and systems and policy management. The Digital
Immune System is designed to capitalize on Symantec's anti-virus technology,
IBM's automated virus analysis, and Intel's management technology. The
foundation for the Digital Immune System was put into place last year with the
technology, marketing, and licensing agreements with IBM (NYSE: IBM) and Intel
The Digital Immune System will work on its own or integrate with commonly used
Enterprise Management Frameworks to give IT managers control of Symantec
products in their enterprise from one console. IT professionals traditionally
have had to divide their time between addressing strategic, corporate-wide
issues and providing reactive, hands-on technical troubleshooting and support to
associates and end users. The Digital Immune System is intended to provide
these professionals a powerful set of tools that quickly identify potential
desktop and server systems problems and take steps to solve these problems
quickly and effectively.
"The Digital Immune System will bring Symantec's corporate customers managed,
best-of-breed solutions targeted specifically at their needs," said Enrique
Salem, vice president of Symantec's Security and Assistance Business Unit. "By
providing a corporate suite of system protection and performance enhancement
tools, Symantec will continue to build on its corporate IT success and deliver
on its commitment to the corporate solutions marketplace."
Symantec will release the Digital Immune System in phases during an 18-month
period. The Digital Immune System will include tools and utilities for systems
and policy management, virus protection, server performance, desktop
configuration, diagnostics, system stability, remote system operation,
management of remote users, and disaster recovery-all from a single management
console. In the first phase-scheduled to be delivered in the third quarter of
this year-the Digital Immune System will include a total managed anti-virus
solution built on top of Norton AntiVirus Corporate Edition (due out this
Summer). This will be linked to an intelligent back-end system at the Symantec
AntiVirus Research Center (SARC), featuring technology conceived at IBM Research
and jointly developed with the scientists at SARC.
"This is the first step toward a comprehensive system that can spread a global
cure for a virus faster than the virus itself can spread," said Steve R. White,
senior manager of anti-virus research at IBM's Watson Research Center in
Hawthorne, NY. "IBM's partnership with Symantec is yielding some incredible
anti-virus technologies that will protect our customers and raise the bar for
the industry as a whole."
The second phase of the Digital Immune System, scheduled to be available in the
first half of 2000, will include pcANYWHERE, Norton Speed Disk, Norton Ghost,
and mobile worker support. In addition, a version of the Digital Immune System
will be offered in Tivoli.
Flexible, Cost-Effective Solution for Increasing User/IT Productivity IT is
challenged daily with keeping desktops and servers up and running. These
challenges are accompanied by the demands of an increasingly complex IT
environment and limited IT resources. In addition, IT faces a series of
unknowns, including threats to systems uptime, threats to IT costs, and threats
to IT credibility.
Threats to systems uptime take many forms such as rolling out standard desktops
or new systems, remotely, solving users' problems, dealing with highly
fragmented or corrupted hard drives, and, of course, protecting your company
from viruses or malicious code. Since many IT professionals are measured on
fulfilling Service Level Agreements (SLAs) dealing with network availability,
these threats are a significant issue for IT.
Every IT professional deals with threats to IT costs. Each time a system has
problems and resources must be redirected to fix those problems, costs are
incurred. Given that IT time and money are limited, and sometimes decreasing,
each time an end user or a server has a problem, resources are diverted from
more strategic IT issues to reactive problem solving.
Threats to credibility are perhaps the most serious for the IT organization. A
high profile server goes down, perhaps one that provides e-mail or network
access. A senior executive encounters a serious virus on her PC despite the
anti-virus software deployed just weeks earlier. Problems like these can
quickly erode the credibility of an IT organization. Decreased IT credibility
can lead to diminished resource allocations. All of these diminish the ability
of IT to be effective, to maintain Service Level Agreements (SLAs), and to reach
By optimizing desktops and servers, the Digital Immune System will increase
systems uptime. Increased systems uptime, in turn, results in reduced time and
resources IT spends fixing crashed systems or addressing other non-strategic
issues. Reduced systems downtime increases end-user productivity while
improving IT credibility and enabling IT managers to meet their SLAs.
In addition, the Digital Immune System will provide administrators easy
installation and management, which helps ensure that the solution does not
create additional costs or resource demands. A central console will enable
simplified administration and policy management, which results in lower total
cost of ownership and reduced deployment-related challenges. Administrators will
have complete control over the functionality of each product in the Digital
Immune System suite. In addition, whereas traditional bundles require the
organization to purchase the entire package, all Digital Immune System products
will be available for purchase and use individually or together, as needed.
"Intel is a leader in providing systems management building blocks that enable
network administrators to implement manageability across the enterprise," said
Dave R. Taylor, director of Marketing, Intel Systems Management Division. "The
integration of a portion of Intel's world-class management technologies into the
Digital Immune System provides organizations a manageable and flexible solution
for ensuring the high performance of desktops and servers."
A Superior Method of Updating Software
Using the Digital Immune System to update software, including virus protection,
will be simple and cost-effective. For example, updating anti-virus software
with in-lines can cost almost 90 times more than using an automated software
update solution. Using Symantec's SARA and Scan and Deliver for rapid delivery
of Norton AntiVirus Corporate Edition updates, the Digital Immune System will
provide a powerful vehicle for dynamically updating desktops and servers.
Updates will be available to all Digital Immune System users; the Digital Immune
System will leverage Intel management technology licensed last year to give
administrators control over the level of automation, depending on the needs of
the organization. Administrators can automatically distribute updates or control
distribution with a simple GUI.
When Symantec solves a problem for one customer in the Digital Immune System
community, all customers will benefit. For example, when one organization has a
virus, the Digital Immune System will notify the Symantec AntiVirus Research
Center (SARC). In turn, when a solution is generated, it will become available
to all Digital Immune System users, which enables them to update their
technology immediately and keep their systems running optimally. As a result,
Symantec's Digital Immune System will provide an exponential benefit-providing
solutions before the problem arrives.
This press release contains some forward-looking statements. There are certain
important factors that could cause Symantec's future development efforts to
differ materially from those anticipated by some of the statements made above.
Among these are the anticipation of the growth of certain market segments, the
positioning of Symantec's products in those segments, the competitive
environment in the software industry, dependence on other products, changes to
operating systems and product strategy by vendors of operating system, and the
importance of new Symantec products. Additional information concerning those
and other factors is contained in the "Risk Factors" section of the company's
annual report on Form 10-K for the fiscal year ended April 3, 1998.
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
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