Symantec Data Recovery Service Helps Businesses Recover From Disasters
Safely Repairs PC/Macintosh Disks and ACT!/Q&A Databases,
Restores Data From Backup Archives
Cupertino, Calif. June 7, 1999 - Symantec Corporation
(Nasdaq: SYMC), the world leader in utility software for business and personal
computing, today announced its Data Recovery Service, a service that helps
businesses recover from disasters, has been instrumental in assisting customers
combat the CIH virus. The Symantec Data Recovery Group safely repairs PC and
Macintosh disks as well as ACT! and Q&A Databases, and restores data from backup
archives. The group's fee-based services are available to individual users and
small to large-sized companies. Services are open to Symantec as well as to
"Like all Symantec products and services, the Symantec Data Recovery Group was
designed to help ensure a safer computing environment for businesses. By
effectively recovering data for organizations, the Data Recovery Group serves as
a lifeline that preserves the critical information at the foundation of any
successful business," said Mike Gelardi, Product Manager.
The Symantec Data Recovery Group continues to help businesses salvage drives that
have been attacked by the W95.CIH virus, often referred to as the CIH or the
Chernobyl virus. Since Chernobyl's payload triggered on April 26, 1999, the
Symantec Data Recovery Group has combined its extensive knowledge of file systems
with powerful disk editing utilities to enable 55 companies to restore data that
was thought to be unrecoverable because of infection by the virus. While other
data recovery companies often charge thousands of dollars for repairs, the
Symantec Data Recovery Group provides the most effective recovery services at the
lowest price, with an average data recovery rate of 90 percent or higher and an
average charge of $400 or less.
The Eugene, Oregon-based Symantec Data Recovery Group is staffed by full-time
Data Recovery Technicians. Its PC Data Recovery Services team works with the most
popular PC file systems, including DOS, Windows 3.x, OS/2 (FAT only), Windows
95/98 (FAT or FAT32), and Windows NT (FAT only). The PC team services IDE, SCSI,
RLL/MRM, and laptop hard disks as well as Iomega Zip/Jaz and other removable
disks. The Symantec Macintosh Recovery Services team works with MacOS Standard
and Extended File systems, and services IDE, SCSI, and laptop hard disks as well
as Iomega Zip/Jaz and other removable disks.
The Symantec Data Recovery Group also repairs databases damaged by power outages
or machine failures. The group services Q&A Databases as well as ACT! 2.0, 3.0,
and 4.0 databases. Also offered is an ACT! Database Login/Password Disclosure and
a Q&A Database User/Password Disclosure to reveal lost login/password
The Backup Restoration Service restores critical archived data from various
media, including diskette, tape cartridge, removable disk, and CD-ROM.
Restoration is possible for backups made using the most popular backup software
programs, including Central Point Backup for DOS/Windows, MS DOS 3.3/5.0 Backup,
MS Backup DOS/Windows, MS Backup Windows 95/98, Fastback for DOS/Windows, and
Norton Backup for DOS/Windows.
For more information on Symantec Data Recovery, including pricing and service
information, visit service.symantec.com/recovery or call 541-984-7910.
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
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respective holders. All prices noted are in US dollars and are valid only in the United States.