Symantec's pcAnywhere 9.0 Reduces Remote Network Management
and Support Costs
New Central Management, Strengthened Security, and
Increased Internet-Based Capabilities Ease Administration and Help Desk Burden
Cupertino, Calif. June 14, 1999 - Symantec Corporation
(Nasdaq: SYMC) announced today the availability of pcAnywhere 9.0, the leading
remote control and file transfer system for mobile users and the IT professionals
who support them. Version 9.0 features easier central administration, improved
integration with industry-leading network management solutions, increased
security, and enhanced Internet-based functionality. These new features provide
support staff and mobile workers a secure and flexible solution for reducing
remote management and support costs.
"With version 9.0 of pcAnywhere, Symantec once again delivers a ground-breaking
remote access and remote support solution," said Christopher Calisi, vice
president of Symantec's Remote Productivity Solutions Business Unit. "Whether
you're an IT professional supporting a remote network, a help desk manager or
reseller supporting a remote customer or troubleshooting Y2K issues, or a mobile
professional accessing your system remotely, pcAnywhere 9.0 offers the most
comprehensive, reliable, and secure remote access solution available."
"Time is money on the railroad," said Brian Cook, software consultant for one the
nation's largest railway systems. "Train delays multiply the cost factor
dramatically, and that gets offset to the customer. Reducing train delays and
keeping operating efficiency above the 90 percentile or higher is the goal. Using
pcAnywhere 9.0 to keep software up-to-date on the railroad's dispatching systems,
which improves overall operations, increases productivity as well as profit
margins both for the customer and for the railroad itself."
Customization and Network Management Features Increase IT Professionals'
Productivity IT professionals are faced with supporting remote employees and
remotely managing servers and networks while trying to reduce costs. As a result,
many corporations are turning to remote control as a way to increase
productivity, which, in turn, reduces overall operating costs. pcAnywhere 9.0
provides IT professionals an efficient, flexible tool for remote management and
support of both servers and end user computers located on either side of the
Version 9.0 eases deployment by enabling IT professionals to pre-configure
installation and runtime settings as part of the remote installation procedure.
Using an enhanced Host Administrator utility, pcAnywhere 9.0 provides access to
remote Windows 95/98 and Windows NT systems and the capability to reconfigure,
start, stop, and connect to the pcAnywhere host on the remote system. The utility
also enables administrators to view the security log on each machine. The new
pcAnywhere Host Administrator is a Microsoft Management Console (MMC) snap-in and
can be integrated into any MMC-based console.
The pcAnywhere Host Administrator integrates into the Norton System Center 3.1
utility to provide a single, consistent interface for remotely deploying and
managing pcAnywhere as well as other Symantec solutions. The pcAnywhere
administrative functions can also be integrated with Microsoft's System
Management Server (SMS), Computer Associates' UniCenter TNG, Tivoli's NetView
management solution, and Remedy's Help Desk 4.0 and ActionRequest Systems. As a
result, IT professionals can improve their productivity by executing pcAnywhere
administration and auditing functions from within their organization's management
tools. It also best meets customer needs by allowing IT managers to deploy and
benefit from remote control today while protecting their investment in pcAnywhere
if and when they decide to roll-out system management tools in the future.
Enhanced Security Offers Greater Control To ensure secure remote control
sessions, pcAnywhere 9.0 addresses IT professionals' most critical security
concerns. This latest version includes Windows NT authentication capabilities,
allowing remote user authentication against the Windows NT user and group names
on the Windows NT domain server and enabling IT professionals to leverage the
Windows NT security scheme for all of their Windows 95/98 and Windows NT systems.
pcAnywhere's remote security features provide restricted drive access, data
encryption, file transfer rights, and more. pcAnywhere v9.0 now further protects
against unauthorized access by providing a warning message when a host has been
launched without desktop security features enabled. To help users quickly and
efficiently secure pcAnywhere, the Quick Start wizard steps the user through the
creation of a user name and password.
Version 9.0 also features several centralized monitoring capabilities that offer
users and administrators enhanced security. To facilitate monitoring, the
pcAnywhere Host Administrator utility lets administrators view the logs of remote
Windows 95/98 and Windows NT systems. pcAnywhere 9.0 logs events to a central
location. The centralized logging facility is robust, secure, and offers a means
for guaranteed log delivery if the central logging server is not available.
pcAnywhere 9.0 now also supports SNMP (Simple Network Management Protocol)
messaging to facilitate centralized monitoring from within the most popular
management platforms. In addition, pcAnywhere v9.0 features the latest Norton
AntiVirus scanning engine to enable automatic virus scanning during file
Increased Internet Functionality Eases Remote Support Version 9.0 employs a new
directory service feature to provide a fast and easy method for locating hosts
over the Internet and intranet. The directory service feature supports
LDAP-compatible directory servers.
To further aid communication via the Internet, Symantec and Yahoo!, a leading
global Internet media company, have teamed to provide integration with Yahoo!
Pager (http://pager.yahoo.com) for the pcAnywhere 9.0 product and a free copy of
Yahoo! Pager is included on the pcAnywhere 9.0 CD. pcAnywhere users can now
easily find and communicate with each other through Yahoo! Pager, and a
pcAnywhere session can be launched with a simple click of a button within Yahoo!
Pager for support, training, or collaboration purposes.
pcAnywhere now also supports access over Virtual Private Network (VPN)
connections for secure access via the Internet. New to version 9.0 of pcAnywhere
is the integration of pcAnywhere with the market leading VPN-1O family of
solutions from Check Point Software Technologies Ltd. (Nasdaq: CHKP). Check
Point VPN-1 solutions enable pcAnywhere customers to use the Internet securely
while managing systems remotely. pcAnywhere 9.0 was recently Open Platform for
Secure Enterprise Connectivity (OPSEC) Certified by Check Point Software to
ensure its interoperability with Check Point VPN-1 software. The Check Point
SecuRemote client VPN software, which is bundled for free with pcAnywhere
9.0, works transparently and prompts the user for authentication credentials when
he or she attempts to remotely access the corporate network via a Check Point
VPN-1 Gateway connection.
Usability Features Enhance Productivity Version 9.0 of pcAnywhere includes
enhancements specifically designed to increase end-user and administrator
productivity. An improved File Manager user interface makes folder navigation and
file transfers easy. The new user interface leverages the familiar Internet
Explorer-like look and feel, making it even easier for users to immediately and
intuitively begin using the product's file manager capabilities.
For maximum efficiency during a remote control session, pcAnywhere 9.0 scales to
the highest common denominator of color depth between the host and remote,
ensuring that the host is not sending data that cannot be supported on the remote
PC. For example, if a video on the remote PC is configured for 16 colors, the
host will not send more than 16 colors. Version 9.0 also adds support for
unlimited colors for viewing high-resolution graphics remotely. Enhanced
algorithms in version 9.0 ensure greater accuracy when using ColorScale to reduce
colors, thereby further improving screen refresh transfer rates and increasing
Pricing and Availability
pcAnywhere 9.0 is available now at an estimated retail price of US$169.00.
Corporate Solution Edition pricing is also available in quantities greater than
25 units. Volume license options are available for separate LAN Host, Host Only,
and Remote components.
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
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