Symantec's Mobile Essentials Decreases Costs of Supporting Mobile
Professionals as IT Creates, Administers Location Profiles
Software Enables Laptop Users to Quickly Adjust to
Cupertino, Calif. July 1, 1999 - Symantec Corporation
(Nasdaq: SYMC) announced it is shipping Mobile Essentials 2.0, a tool used by
IS/IT departments to create laptop configuration settings for every location that
end users travel to. These location profiles are created once and then quickly
deployed to mobile professionals. As a result, mobile professionals as well as
IS/IT personnel experience significantly increased productivity as location
changes are addressed without the need for helpdesk support.
"Supporting increased numbers of mobile users is a growing concern for IS
managers as their help desk staff spends more and more time helping these users
resolve network configuration problems," said Richard Villars, vice president of
Network Software at International Data Corporation, a Framingham, Mass.-based
consulting firm. "Products such as Symantec's Mobile Essentials give IS
professionals and end users a cost and time effective solution for creating and
managing the multiple configurations required by mobile users."
Using Mobile Essentials 2.0 significantly reduces the time users spend adjusting
their PC settings every time they arrive in a new location and resolving problems
caused by incorrect settings. By enabling IS/IT departments to create location
profiles and then quickly deploy these settings to their mobile workforce via
e-mail, the Web, or the corporate network, Mobile Essentials 2.0 results in
increased productivity across the organization.
Gary Bernstein, an IT professional at a major gas and oil company, has been beta
testing Mobile Essentials 2.0. Because Bernstein is responsible for providing
technical support to the corporation's traveling senior executives, his testing
has focused largely on the product's viability in a large corporate setting.
"Talking through all the settings that must be changed when an executive arrives
at a new location often takes more time than that individual can spare. With
Mobile Essentials, however, an executive can simply click on his or her new
location and everything changes automatically-drive mappings, default printer
settings, area code and calling card numbers, Internet access settings, and more.
It saves a considerable amount of time and effort for both the executive and the
Once the location profiles are installed, the laptop user simply starts Windows
and selects a location profile. All of the settings change automatically and
instantly, resulting in a dramatic decrease in downtime and a significant
increase in productivity. When a location profile requires updating, IS/IT
deploys the update via e-mail. The update installs automatically, without user
intervention, thereby further preventing the possibility of downtime and lost
productivity. In addition, if allowed by the IS/IT department, laptop users can
add or modify locations when necessary.
Pricing and Availability
Mobile Essentials 2.0 is available now. The price is $56 per user for a 10 user
license and $43 per user for a 100 user license. Volume site-license pricing is
also available by calling 1-800-745-6054 x.P164.
Symantec is the world leader in utility software for business and personal computing.
Symantec products and solutions help make users productive and keep their computers
safe and reliable anywhere and anytime. Symantec offers a broad range of solutions
and is acclaimed as a leader in both customer satisfaction and product brand
recognition. Symantec is traded on Nasdaq under the symbol SYMC. More information
on the company and its products can be obtained at www.symantec.com.
About PC Data
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