| News Release
Symantec First To Provide Cure For Melissa Variant Computer Virus
New Variant of Melissa Computer Virus Infects PCs
CUPERTINO, Calif. Oct. 18, 1999 - Symantec Corporation (NASDAQ: SYMC) today announced that the
researchers at the Symantec AntiVirus Research Center (SARC) have analyzed and
posted a virus definition set to protect against the W97M.Melissa.U(Gen1) virus.
The W97M.Melissa.U(Gen1) virus is a modified version of another virus that was
discovered last week named W97M.Melissa.U. Both viruses are variants of the
infamous W97M.Melissa.A virus that infected PC users worldwide in late March 1999.
When the new variant, W97M.Melissa.U(Gen1) infects other files, they will become
infected with W97M.Melissa.U. It will however e-mail itself as
W97M.Melissa.U(Gen1) when sending itself to other systems. It is critical that
users have protection against both variants to keep their systems safe. Symantec
was the first anti-virus vendor to provide protection against both W97M.Melissa.U
and W97M.Melissa.U(Gen1).
Both Melissa variants attempt to delete some system files, insert text into
documents and e-mail the infected file to the first four entries in the users
Microsoft Outlook address book.
"The Melissa virus and its variants have the ability to self-replicate through
e-mail which means that the virus can spread very quickly, especially within
corporations utilizing large address lists," said Enrique Salem, vice president
of Symantec's Security and Assistance Business Unit. "Our team of dedicated
virus researchers backed by Symantec's state-of-the-art automated technology,
were able to turn around a cure for the virus very quickly to ensure that our
customers received protection from the virus before being infected."
Characteristics of Infection
The document infected with W97M.Melissa.U(Gen1) will arrive in an e-mail with the
following subject line and text body with a Microsoft Word document attachment:
Subject: pictures
Body: whats up?
The username will be the name registered in the local copy of Word. For example, it may be ³Subject: pictures John Doe².
Virus Payload
Those infected with the virus will experience the following:
1. The virus will attempt to use Microsoft Outlook to e-mail a copy of the infected document to up to four e-mail addresses (this may include an e-mail address that contains an entire address book). Corporations using Microsoft Exchange are the primary targets of W97M.Melissa.U(Gen1) because the virus searches for Outlook's address book.
2. The virus will insert the following text into the active document ³Please Check Outlook Inbox Mail.²
3. The virus will delete the following files when the infected file is opened making the system un-bootable:
- c:\command.com
- c:\io.sys
- d:\command.com
- d:\io.sys
- c:\Ntdetect.com
- c:\Suhdlog.dat
- c:\Ntdetect.com
- d:\Suhdlog.dat
How to Protect Against the Virus
Computer users can protect their PCs by updating their virus definitions to
ensure protection against both variants, and by confirming that macro virus
protection is set to High in Microsoft 2000 and enabled in Word 97. Norton
AntiVirus customers can currently download the virus definition set through
Symantec's LiveUpdate feature or from the Symantec Web site at
www.symantec.com/avcenter/download.html.
Symantec AntiVirus Research Center (SARC)
SARC is the industry's largest dedicated team of virus experts. With offices
located in the United States, Japan, Australia, and the Netherlands, the sun
never sets on SARC. The center's mission is to provide swift, global responses to
computer virus threats, proactively research and develop technologies that
eliminate such threats, and educate the public on safe computing practices. As
new computer viruses appear, SARC develops identification and detection for these
viruses, and provides either a repair or delete operation, thus keeping users
protected against the latest virus threats.
About Symantec
Symantec is a world leader in Internet security technology and technology
solutions that help companies manage and support workforces that use laptop
computers and other mobile devices.
The company is a leading provider of software products for the consumer market
and is rapidly growing its presence as a provider of solutions to enterprise organizations
NOTE TO EDITORS: If you would like additional information on Symantec Corporation
and its products, view the Symantec Press Center at
www.symantec.com/PressCenter/ on Symantec's Website.
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