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ON Technology Launches ON iCommand, Breakthrough Web-Enabled Solution for Managing Range of Platforms over Wired and Wireless Networks

ON iCommand Provides Unified IT Management Solution for Windows, Linux, UNIX, Pocket PC, Mac OS X and Other Java-Enabled Devices

Gartner Symposium/ITxpo, San Diego, CA (March 24, 2003) - ON Technology (Nasdaq:ONTC), a leading provider of enterprise infrastructure management solutions, today announced the immediate availability of ON iCommand™, a unified Web-enabled solution for managing a broad range of devices over any type of network including wired and wireless LANs, WANs, mobile cellular, and dial-up and broadband Internet connections.

ON iCommand’s innovative Java-based agent and server technology supports desktops, servers, retail kiosks, and mobile devices such as laptops and handhelds, and has been designed to support next-generation devices such as intelligent cell phones, embedded vehicle systems and consumer set-top boxes. With ON iCommand, IT departments can now perform critical management functions on thousands of remote devices simultaneously, under the control of centralized administration servers. These functions include unattended provisioning, OS and application deployment, ongoing security updates, disaster recovery, and de-provisioning.

ON iCommand allows large and geographically-distributed organizations to reduce operational costs, enhance the reliability and security of their IT infrastructures, and improve their ability to respond rapidly to changing business priorities. The new software offering builds upon ON’s highly-scalable and field-proven ON Command® CCM technology, extending its management capabilities to non-Windows platforms such as Linux for the first time and providing a single unified environment for today’s heterogeneous IT environments.

“Over the past five years, the Fixed Income Investment Area of TIAA-CREF has used ON Command CCM to automate and streamline our IT processes while delivering the highest levels of IT support to end-users,” said Charles S. Dvorkin, vice president, TIAA Investment Systems, TIAA-CREF. “Now that we’re introducing Linux servers and eventually wireless handheld devices into our Windows environment, iCommand will allow us to easily manage all of our systems via a single integrated solution. Another benefit is that with iCommand, our Windows administrators can routinely configure Linux and handheld systems via a simple consistent interface, without needing to learn an entirely new set of skills.”

According to industry analysts, the Mobile Systems Management market is expected to grow to $750 million by 2005. This growth is being driven by two key factors: a rapid increase in the number of mobile devices, and the high cost of ensuring they always have the latest software and content. IDC projects that 66 percent of all U.S. workers will be mobile by 2006, while Gartner estimates that IT organizations currently spend up to 50 percent more to manage wireless devices than traditional desktops*.

The market for Linux systems is also growing rapidly. According to IDC, the market for Linux servers has grown into a $7 billion market, with Linux expected to become the No. 2 server platform by 2006. Industry observers also believe that the growth of Linux is currently being hampered by a lack of robust multi-platform management tools, especially for complex next-generation devices such as blade servers.

“ON iCommand embodies our vision for managing any function, on any device, over any network, and it significantly strengthens our competitive position versus our competitors,” said Robert L. Doretti, ON Technology chairman, president, and CEO. “By delivering a single comprehensive solution for efficiently managing today’s multi-platform and multi-network environments, iCommand solves a number of important real-world problems for our enterprise customers. Consequently, we expect it to create major new revenue opportunities in a range of industries including retail, financial services, health care, manufacturing and the public sector.”

“Configuration management (CM) solutions offer important cost savings in managing the complexity of current computing environments, but more importantly, they also enhance end-user productivity and enable businesses to be more agile and therefore more competitive,” said Ronni Colville, research director, Gartner Inc. “IT organizations should look to leverage a single CM tool to manage all platforms, both inside and outside the corporate firewall, including desktops, mobile devices and servers.”

ON iCommand Web Management Portals
ON iCommand incorporates two new management portals aimed at addressing the needs of both LAN-connected and mobile/remote users.

  • ON iCommand Web Self-Service, a revolutionary capability that reduces IT load by allowing end-users to install and configure corporate-approved software in a controlled manner from the convenience of their Web browsers.


  • ON iCommand Web Admin, a new Web-enabled administrative portal for administering users on any device from anywhere using standard browsers. This new capability complements ON’s existing rich graphical console interface based on the Microsoft Management Console (MMC) standard.

“The new iCommand Web Admin console will be a huge productivity benefit to us, especially when our technicians are performing onsite support at our many locations outside the main hospital campus,” said Bryan Ostapuck, coordinator of desktop services, Children’s Hospital in Columbus, Ohio. “We also see significant value in iCommand Web Self Service because power end-users, such as hospital executives, get exactly what they need immediately from an internal Web site—while allowing us to better support them in the future by ensuring that applications are installed without user intervention, using standard IT-approved procedures.”

Secure, Bandwidth-Aware Communication for Mobile & Remote Users
ON iCommand enables IT support for mobile and remote users by maximizing bandwidth efficiency over slow and intermittent Internet connections – such as wireless and dial-up networks – without affecting the end-user experience.

This is accomplished via a series of sophisticated bandwidth-aware technologies including file- and byte-level differencing, dynamic bandwidth throttling, checkpoint-restart, and compression. ON iCommand also leverages HTTP, the industry-standard Web protocol, in order to easily support Internet-connected users without re-configuration of corporate firewalls or implementation of costly and cumbersome Virtual Private Networks (VPNs). Finally, ON iCommand incorporates the Secure Sockets Layer (SSL) protocol for secure encrypted communication over the public Internet.

Pricing & Avilability
ON iCommand will be demonstrated at the Gartner Symposium/IT Expo 2003, March 24-26 at the San Diego Convention Center in Booth #441.

ON iCommand V2.0 is currently available with support for managing both Windows and Linux devices. ON iCommand V2.1 is planned for shipment within 45 days and provides added support for managing Pocket PC, Sun Solaris, HP-UX, and Mac OS X devices. Upgrades for existing ON Command CCM customers are also available. Please contact ON Technology for detailed pricing information. Additional information about ON iCommand can be found
at www.on.com.

About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at www.on.com or call 800-767-6638.

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ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.

The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.


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