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Providian National Bank selects ON Technology

Rapid response call center selects ON Command CCM to roll out software

Waltham, MA, May 8, 2001 – ON Technology (NASDAQ: ONTC) today announces a contract win with Providian National Bank. Providian will be using ON Command CCM, the leading solution for remotely managing and configuring software, across 600 desktops located at the bank’s customer service center in Crawley, United Kingdom.

Providian Financial is one of the largest issuers of bank cards in the United States today, with over $32 billion in assets under management and over 17 million loyal customers. Providian recently entered the UK market, and is currently one of the fastest growing credit banks in the country.

Providian is initially implementing ON Command CCM to manage the rollout of core desktop applications such as Internet Explorer, Windows Excel and virus protection software. ON Command CCM will also be used when changing network configurations and carrying out emergency re-builds. Providian is planning to roll out Windows 2000 using ON later on this year. Providian chose ON Technology in order to allow its internal IT staff to concentrate on skilled activities. ON Command CCM eliminates the need for an IT technician to physically visit every desktop.

Chris Risebrow, IT Operations Manager, Providian says, “Using ON Command CCM will allow us to remotely manage all our desktops and maintain a level of technological consistency across the company. The nature of a call center means that consistency is vital in achieving customer satisfaction and ON Command will prove to be an essential tool during our growth here in the UK.”

The system will be running on Compaq NT servers managing NT desktops at Providian. ON Command CCM allows IT technicians to remotely wake up PC’s and then install and configure any 32-bit windows operating system (e.g. Windows 2000, Windows 95, Windows 98 and Windows NT) and application (e.g. Office 2000, Internet Explorer or SAP R/3) without sending technicians to every remote PC, ensuring reduction in TCO (total cost of ownership).

Robert Drew, UK country manager for ON Technology said, “We are delighted to be working with Providian National Bank here in the UK. We look forward to providing all the remote system support it needs as the organization expands further in the financial market. ON Command CCM shows companies that deploying software does not have to be a long and costly process and gives an organization the consistency it needs across the enterprise.”

About Providian
San Francisco-based Providian Financial ( is a leading provider of lending and deposit products to customers throughout the U.S. and offers credit cards in the UK and Argentina. Providian Financial was named one of America's Most Admired Companies in a survey by Fortune magazine, one of the nation's top financial institutions by US Banker magazine, and one of the most technologically innovative companies by InformationWeek magazine. The Company has more than $32 billion in assets under management and over 17 million customers.

About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at or call 800-767-6638.


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ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.

The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.

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