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ON Technology Solution Selected by SunTrust for Remote Management of 1,000-Plus Branch Locations & Strategic Windows 2000 Roll-Out

ON Command CCM® allows SunTrust to reduce IT costs,
minimize downtime of mission-critical banking workstations,
and provide superior customer service

Waltham, MA (May 28, 2002)- - ON Technology (NASDAQ:ONTC), a leading provider of enterprise infrastructure management solutions, today announced that SunTrust Banks, Inc. has placed a new order for 12,000 ON Command CCM® software licenses to supplement the 2,000 licenses that had previously been purchased and successfully deployed in their environment. SunTrust Banks, based in Atlanta, Georgia, is one of the nation's largest commercial banking organizations.

SunTrust is using ON Command CCM to provide remote systems management for 15,000 mission-critical banking workstations in 1,000-plus branch locations. ON Command CCM is also being used to fully-automate the bank's strategic roll-out of Windows® 2000 and Active Directory, as well as provide one-click disaster recovery in case of accidental misconfiguration or corruption.

"Our selection of ON Technology underscores our commitment to embrace proven, cutting-edge technology to achieve our business, financial and customer-service goals," said Michael Hartness, Senior Vice-President of Technology Operations at SunTrust Banks. "ON Command CCM is a proven and comprehensive solution that allows us to be more efficient while simultaneously providing better service to our customers."

By "pushing" operating systems, applications, and content over the bank's existing network infrastructure, from centralized management servers, ON Command CCM eliminates the need for technicians to physically travel to remote and widely-dispersed branch locations in order to install software or rebuild malfunctioning systems. As a result, ON's advanced solution significantly reduces IT costs while minimizing downtime for the bank's mission-critical workstations, thereby further enhancing SunTrust's reputation for superior customer-service.

"We are pleased to be partnering with SunTrust on this strategic technology initiative," said Robert L. Doretti, Chairman, President and CEO of ON Technology. "We consider the banking industry to be a key vertical market for our revenue growth, due to its requirements for availability, reliability and scalability in a highly-distributed, mission-critical environment. We look forward to continuing to support SunTrust Banks with industry-leading software and services that further enhance the bank's competitive advantage."

Unlike conventional management solutions that can only be used to deploy applications and content, ON Command CCM is the only enterprise-class system that offers end-to-end lifecycle management including operating system deployments and one-click disaster recovery. This unique capability eliminates the need for technicians to "touch" every computer, thus significantly reducing the time and cost to perform enterprise-wide roll-outs of next-generation operating systems such as Windows 2000 and Windows XP, while at the same time providing a powerful management infrastructure for ongoing software updates and highly-responsive Help Desk support.

SunTrust will also be using ON Command CCM to provide lifecycle management for a broad range of enterprise software components including:

  • The Windows 2000 operating system with Active Directory.
  • Critical banking applications, content, and mainframe access software.
  • Standard productivity applications such as anti-virus software, email, browsers, and Microsoft Office.

About SunTrust Banks
SunTrust Banks, Inc., headquartered in Atlanta, Georgia, is one of the nation's largest commercial banking organizations. As of March 31, 2002, SunTrust had total assets of $106.2 billion and total deposits of $69.5 billion. The company operates through an extensive distribution network in Alabama, Florida, Georgia, Maryland, Tennessee, Virginia and the District of Columbia and also serves customers in selected markets nationally. Its primary businesses include deposit, credit, trust and investment services. Through various subsidiaries the company provides credit cards, mortgage banking, insurance, brokerage and capital markets services. SunTrust's Internet address is

About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at or call 800-767-6638.


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ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.

The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.

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