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New York Life Selects ON Technology Software to Manage Workstations Remotely and Automate Windows 2000 Roll-Out

Nation's Largest Mutual Life Insurance Company Chooses ON Command CCM® Software to Enhance Customer Service, Reduce IT Costs

Waltham, MA (July 11, 2002)- - ON Technology Corporation (NASDAQ:ONTC), a leading provider of enterprise infrastructure management solutions, today announced that New York Life Insurance Company has chosen its ON Command CCM® software to manage as many as 15,000 mission-critical workstations for employees, agents and brokers in more than 200 U.S. locations. New York Life is also using ON's innovative management solution to enhance its enterprise-wide roll-out of Windows® 2000 and provide unattended migration of end-user data and personality settings. New York Life, a Fortune 100 company, is the largest mutual life insurance company in the United States.

New York Life is the latest financial services company to choose ON Command CCM's advanced, scalable system for managing desktop PCs, mobile PCs and servers in enterprise networks from a single, centralized location. Other financial services companies that use ON Command CCM include the Bank of Montreal, SunTrust Banks and Credit Suisse.

Unlike conventional management solutions that can only be used to deploy applications and content, ON Command CCM is the only enterprise-class system that offers end-to-end lifecycle management, including unattended operating system deployments and one-click disaster recovery for remote workstations.

"Our selection of ON Technology reflects our commitment to continuing innovation in support of superior customer service and responsiveness," said James Casey, Corporate Vice President, Corporate Information Department, New York Life Insurance Company. "The ON Command CCM solution reduces IT costs while enhancing our ability to deploy rapidly and reliably the latest insurance products with the maximized uptime for remote employees, agents and broker workstations. It's a robust and comprehensive solution that further enhances New York Life's competitive advantage."

By instantaneously pushing operating systems, applications and updated content over New York Life's existing network infrastructure - from centralized servers - ON Command CCM eliminates the need for technicians to travel to remote branch locations to install software or rebuild malfunctioning systems. As a result, ON's advanced solution significantly reduces IT costs, minimizes downtime for mission-critical workstations, and provides a powerful management infrastructure for ongoing updates and Help Desk support that enhance market responsiveness and customer service.

"We are pleased to welcome New York Life, a leader in the financial services industry, to the ON Technology family of enterprise customers," said Robert L. Doretti, Chairman, President and CEO of ON Technology. "Our success in this very competitive industry is based on our ability to reduce IT costs substantially, while offering other important benefits, such as rapid disaster recovery. We look forward to providing New York Life with world-class software and services that provide a high return on investment in support of their strategic technology initiatives."

About New York Life
New York Life Insurance Company, a Fortune 100 company, is the largest mutual life insurance company in the United States and one of the largest life insurers in the world. Founded in 1845 and headquartered in New York City, New York Life and its affiliates offer life insurance, annuities and long-term care insurance. Through New York Life Investment Management, New York Life's affiliates provide institutional asset management, retirement plan and trust services and an array of securities products and services such as institutional and retail mutual funds.

About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at or call 800-767-6638.


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ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.

The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.

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