PETCO Selects ON iCommand
to Centralize Configuration Management Across Entire
National Retail Chain of More Then 630 Stores
PETCO Joins World-class
Retailers - Including The Home Depot, Staples and
OfficeMax - in Leveraging ON Solution to Provide Total
Centralized Control for Retail and Corporate IT Infrastructure
MA (July 29, 2003) - ON Technology Corporation
(NASDAQ:ONTC), a leading provider of enterprise infrastructure
management solutions, today announced that PETCO Animal
Supplies, Inc. (NASDAQ: PETC) has purchased more than
5,500 licenses of ON iCommand™ during ON Technology’s
second quarter, to provide centralized management for
all its devices across the leading pet retailer’s
more than 630 stores and corporate offices. PETCO selected
ON’s remote systems management solution to manage
all retail POS devices and servers in its stores, as
well as PCs and servers in nine regional distribution
centers and its San Diego-based National Support Center.
Implementation is slated to begin this quarter.
ON Technology's customers have
achieved significant savings with the new technology,
based on its unique ability to streamline the roll-out
of new devices, operating systems, and applications,
thereby reducing the need to hire additional IT staff.
In addition, by enabling POS systems to be remotely
updated, repaired, and completely rebuilt when required,
from centralized administration servers – without
sending technicians to stores or waiting for devices
to be shipped to and from a remote repair facility –
the iCommand solution also significantly reduces POS
downtime and ensures that all retail devices always
have the latest software, thus leading to enhanced customer
retention and employee satisfaction.
“PETCO is committed to the
strategic application of innovative technology to efficiently
fulfill its mission of providing leading products and
services to pet pamperers and their pets,” said
J Smith, PETCO Director of Network and Store Systems.
“ON Technology is a key strategic partner for
PETCO in that regard – providing a single solution
for streamlining and managing our entire IT infrastructure.
After an intensive technical evaluation of competitive
solutions, we chose ON iCommand due to its flexibility,
enterprise scalability and open architecture, as well
as ON Technology’s proven track record in large
and rapidly-growing retail environments,” Smith
PETCO will leverage ON iCommand
to automatically provision and manage more than 3,500
retail POS systems and IBM store servers along with
2,000 desktops, laptops and HP/Compaq servers in the
retailer’s corporate environment. The ON solution
will also be used to deploy and configure POS applications
from retail software vendors such as SAP and JDA; instantly
push real-time updates such as security fixes; deliver
ongoing patch management; and provide one-click disaster
recovery for business-critical systems.
In addition, ON iCommand will be
used to automate the company’s migration to Microsoft’s
latest generation of desktop and server operating systems,
as well as to manage store handheld devices, in-store
kiosks, and Linux devices in the future. Integration
with the current Remedy help desk system is also planned.
“We look forward to supporting PETCO in accelerating
its business to new heights – while contributing
directly to significant savings and thus enhancing its
bottom line,” said Robert Doretti, Chairman, President
and CEO of ON Technology. “PETCO’s selection
of ON iCommand validates once again our unique ability
to meet the demanding requirements of large and geographically-distributed
organizations, and especially retail organizations such
as PETCO that are constantly adding new locations and
managing heterogeneous environments incorporating a
wide range of platforms and devices.”
In addition to PETCO, ON Technology’s
customer base includes many other world-class retailers
such as: The Home Depot, Staples, and OfficeMax in the
U.S., as well as Toyota, COOP, MAHAG Volkswagen and
IKON in Europe. ON also has a strategic partnership
with Fujitsu Transaction Solutions, a leading provider
of point-of-sale (POS) hardware, software and infrastructure
Deploying Critical Updates While
Minimizing Bandwidth Usage PETCO will use ON iCommand
to deploy critical operating systems, applications,
and store data across PETCO’s Wide Area Network
(WAN), while dynamically adjusting network usage to
preserve scarce bandwidth for crucial store traffic
such as credit card authorizations and customer-facing
applications. In particular, the ON solution will be
- Perform a fully automated rollout
of next-generation POS devices from bare metal, including
provisioning and configuring systems with Microsoft’s
latest Windows operating systems.
- Deploy and manage store applications
such as JDA Win/DSS for POS and checkout, including
configuring the POS software for PETCO’s custom
GUI interface. ON iCommand will also be used to deploy
and configure other retail applications such as SAP
CAMPBELL time and attendance software, credit card
verification software, and applications for transferring
store transaction data to corporate headquarters.
- Instantly deploy critical updates
such as OS service packs as well as BIOS updates and
updated drivers for touch screens and card scanners.
For example, a recent Windows service pack was more
than 650 Megabytes in size, illustrating the need
for efficient bandwidth throttling across the company’s
- Build store and corporate servers
from bare metal, including automated configuration
of RAID controllers and lights-out diagnostic cards.
Deploy and manage corporate productivity applications
such as Microsoft Office and Internet Explorer, including
deployments to corporate laptops over low-bandwidth
- Discover and track store hardware
assets, monitor software license compliance, track
software usage, and immediately identify whenever
a device has been moved or re-configured.
PETCO also found that ON Technology’s unique
dynamic native installation technology was a superior
alternative to traditional static snapshot technologies,
because it allows the retailer’s IT personnel
to develop a single deployment package that can then
be used company-wide for a wide range of configurations
and users, thus providing significant time and cost
savings in terms of package development and management.
PETCO Selects Entire ON Management Suite
In addition to ON iCommand for software and device
lifecycle management, PETCO selected the full ON
iCommand Suite including ON Command® Discovery
to automatically discover and track store IT assets;
ON Command Remote to enable rapid resolution of
end-user problems from the corporate Help Desk,
and the ON
Java Application Developers Kit (ADK) to rapidly integrate
ON’s solution with PETCO’s existing network
PETCO is a leading specialty retailer of premium pet
food, supplies and services, with a commitment to quality
animal care and education. It operates more than 630
neighborhood stores in 43 states and the District of
Columbia, as well as a leading destination for on-line
pet food and supplies at www.petco.com.
About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at www.on.com or call 800-767-6638.
Gerald Kimber White
Allen & Caron Inc.
ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.
The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.
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