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News Release

Safety Insurance Selects ON Technology for Enterprise Software Management

ON partners with network VAR – URS Information Systems –
to install and support ON Command SiteManager for
Windows 2000 migration and ongoing desktop management

Waltham, MA, July 30, 2001 – ON Technology (NasdaqNM: ONTC), a leading provider of remote software and content management solutions, today announced that Safety Insurance has selected ON Command® SiteManager™ to provide a single, centralized management solution for all desktop PCs in its corporate network environment. The company will initially use ON Command SiteManager to assist in its migration to Windows 2000 Professional. Safety Insurance, headquartered in Boston, is one of the top three providers of private passenger automobile insurance in Massachusetts with nearly 500 employees.

“ON Command SiteManager is a full lifecycle solution that’s easy to use and very cost-effective,” said Edward Drexel, MIS Manager, Safety Insurance. “We considered Microsoft SMS but it’s expensive, complex, and requires a large investment in training and support. With SiteManager, we can deploy operating systems like Windows 2000 from centralized servers and then keep all our desktops and mission-critical applications up-to-date on an ongoing basis – without sending technicians to every PC. SiteManager is a great product because it lowers our IT costs and makes us much more efficient.”

ON Technology Chairman, President and CEO Robert Doretti commented, “We're delighted to have Safety Insurance as a new customer and look forward to their continuing success with ON Command SiteManager.” He added, `”This account win for SiteManager is further validation that IT organizations are looking for affordable and easy-to-use management solutions that allow them to manage the entire PC lifecycle.''

Industry analysts estimate it costs IT organizations approximately $150 per PC to manually update applications using traditional desktop visits by technicians, and approximately 50 percent more ($225) to perform updates for remote or mobile users. Prior to implementing ON Command SiteManager, Safety Insurance manually updated software on its end-user PCs. For example, technicians were sent to every end-user PC whenever a critical Windows service pack or insurance application update was required. Now, with SiteManager’s intelligent desktop agent installed on all PCs, the IT department can deploy and update applications from an intuitive, Windows-based Graphical User Interface (GUI) console, while tracking all deployments and updates in SiteManager’s integrated client database, thus saving significant time and money.

“ON Command SiteManager allows our customers such as Safety Insurance to easily automate their migrations to Windows 2000 and have total desktop control afterwards,” said Bill Smeltzer, COO and Vice-President of Sales for URS Information Systems, a network VAR and ON Command SiteManager reseller. “SiteManager is great for us because it delivers a rapid return on investment which can easily be demonstrated to CIOs and CFOs.”

Safety Insurance’s network environment consists of Windows NT and 2000 servers with Windows 95, 98, and Windows 2000 PCs connected over Ethernet in a VLAN topology. SiteManager will be used to manage Safety Insurance’s desktop operating systems as well as a range of applications including standard productivity apps such as Office 2000, Microsoft Outlook, and Internet Explorer along with IBM mainframe access software, anti-virus apps, and in-house client/server applications.

About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at or call 800-767-6638.


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ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.

The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.

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