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ON Technology Software Selected by Staples Inc.

Highly Scalable Solution Allow Staples to Manage Networked Assets Efficiently While Providing Fast and Reliable Delivery of Business-Critical Applicationst

Waltham, MA, September 6, 2001– ON Technology (NNM: ONTC), a leading provider of remote software and content management solutions, announced today that Staples Inc. (NNM: SPLS) has selected ON Command® CCM™, ON Command Remote™ and Centennial Discovery™, to provide a single centralized management solution to support both its store and corporate desktop environments. The solution will be used to manage a 20,000+ device retail system, including Internet kiosks, PCs, and point-of-sale (POS) systems, as well as all corporate desktops.

“ON’s solutions provide rapid and reliable delivery of mission-critical retail applications and content,” said Scott Floeck, Senior Vice President of Information Systems Application Development at Staples. “This technology allows us to slash the cost and hassle of running our business so we can spend more time focusing on the needs of our small business customers. We selected ON Command CCM after a very comprehensive competitive evaluation because it offered a highly flexible and scalable architecture that works, with superb return on investment.”

ON Command CCM was chosen by Staples over previously installed solutions because it allows Staples to:

  • Manage both WAN-connected store devices and LAN-connected corporate PCs from a single centralized management console. This approach significantly reduces IT complexity as well as administrative and support costs for Staples. ON Command CCM will manage POS terminals and servers, back-office PCs, and Internet-enabled customer access PCs at remote retail stores, along with PCs and laptops at Staple’s corporate headquarters.
  • Deploy operating systems as well as applications and content to remote devices. Staples will use ON Command CCM for future deployment of Windows NT and 2000 as well as software updates for POS, Internet Explorer, Java run-time software and Internet kiosk applications.
  • Deliver higher quality service levels to customers and employees at retail locations. ON Command CCM minimizes downtime with its one-click disaster recovery, which allows remote devices to be completely rebuilt from the ground up with the touch of a button, in case of accidental corruption or misconfiguration. With Wake-on-LAN and its unique ability to provide Pre-OS load capabilities, ON Command CCM is perfectly positioned to provide the highest levels of remote support.
  • Rapidly and easily scale its management system to efficiently manage tens of thousands of remote devices over low-bandwidth network connections. ON Command CCM advanced features, including bandwidth throttling, fan-in/fan-out, and checkpoint restart, minimize the bandwidth required to deploy major software updates to remote sites, thus preserving bandwidth for other mission-critical network applications such as credit card authorization and customer-focused applications.

“We are extremely pleased to be working with Staples on this major strategic deployment,” said Robert L. Doretti, Chairman, Chairman, President and CEO of ON Technology. “We now have several large successes in the retail sector, which is proving to be an important vertical market that leverages the full capabilities of our innovative technology for delivering unattended management across both low- and high-speed corporate networks. We worked closely with Staples’ IT organizations to demonstrate the unique capabilities and compelling value of our solutions, and will continue our relationship with ongoing support and service.”

About Staples Inc
Staples Inc is an $11 billion retailer of office supplies, business services, furniture and technology to consumers and businesses from home-based businesses to Fortune 500 companies in the United States, Canada, the United Kingdom, Germany, the Netherlands and Portugal. Headquartered outside Boston, Staples invented the office superstore concept and today is the largest operator of office superstores in the world. The company has over 50,000 employees serving customers through more than 1,300 office superstores, mail order catalogs, e-commerce and a contract business. More information about the company is available at

About ON Technology Corporation
ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ON’s management solution has been chosen by more than 1,000 enterprises worldwide to manage in excess of 1.2 million networked computer systems. For more information visit ON Technology’s Web site at or call 800-767-6638.


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ON Technology, ON Command, and ON Command CCM are registered trademarks, and the ON logo and ON iCommand are trademarks of ON Technology Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. All other brand names and trademarks are properties of their respective owners.

The statements in this press release that relate to ON Technology’s future plans, events and performance are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve a number of risks and uncertainties. Some of the important factors that could cause actual results to differ materially from those indicated by the forward-looking statements are general economic conditions, including the current weakness in the global economy, demand for the Company’s products and services, performance of the Company’s direct and indirect distribution channels, competitive pressures, market acceptance of the Company’s new products and technologies, and the risk factors detailed from time to time in ON Technology’s periodic reports filed with the Securities and Exchange Commission, including without limitation the Company’s Quarterly Report on Form 10-Q for the third quarter of 2003 filed in November 2003. Actual results and performance may differ materially due to these and other factors. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of this press release. ON Technology undertakes no obligation to release publicly any updates or revisions to any forward-looking statements contained in this press release that may reflect events or circumstances occurring after the date of this press release.

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