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PowerQuest Announces Flexible System Recovery Solution to Computer Manufacturers

Technology Helps Protect Customer Data, Reduces OEM Support Costs with Options for File Restore or Non-Destructive System Restore

OREM, Utah - Sept. 24, 2001 - PowerQuest® Corporation, a provider of proven solutions for storage management, announces a new imaging solution for computer Original Equipment Manufacturers (OEMs) to protect customers from data loss and reduce the OEM’s support costs. In the event of a system crash, this technology (code-named “Titan”) gives computer users the option of reverting to the original system image or reinstalling an image while preserving data and applications. This helps keep the end user’s valuable data safe and eliminates the need to re-install an operating system and applications in the event of a system crash.

“PowerQuest’s technology has helped to reduce our support costs by 50 percent,” says Toby Wilson, director of engineering at Systemax. “Using a recovery solution like PowerQuest’s gives our customers the flexibility they need in restoring their systems while protecting their valuable data at the same time.”

Currently, PC manufacturers ship a CD with each system to provide system recovery in the event of a disaster. PowerQuest’s technology gives the end user two image restore options: a comprehensive file restore, which reformats the system’s partition and lays down the original image, or a non-destructive restore, which lays down the image without overwriting existing files. With PowerQuest’s “Titan,” the user holds down a hot key while rebooting and is able to select the file or non-destructive restore, thus eliminating the need for a rescue disk to recover the hard drive.

For the OEM, this solution reduces the cost of shipping a recovery CD with each system and helps reduce support costs by providing an easy restoration solution for the end user.

PowerQuest’s technology augments Microsoft’s System Restore*, which ships with the operating system. While System Restore allows users to roll back system files, “Titan” provides complete system, application and file restoration, regardless of file type. PowerQuest’s solution supports Windows XP, Windows ME, Windows NT and Windows 2000. It runs under Windows PE, which allows for faster and more reliable operations than using DOS.

Pricing, Availability and System Requirements
PowerQuest “Titan” will be available in fourth quarter 2001. OEMs may visit the PowerQuest Web site at or contact a PowerQuest sales representative for additional information on pricing, availability and system requirements.

About PowerQuest
PowerQuest Corporation is a global provider of automated deployment and recovery solutions for corporations and individual users. Based on the company's Virtual Volume Imaging (V2i) technology and Active State Management (ASM) architecture, PowerQuest products and services simplify the management of storage throughout the technology lifecycle. PowerQuest products are available directly from the company and throughout a network of partners in more than 34 countries.

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