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Symantec is dedicated to help customers and partners achieve significant and lasting value from Symantec solutions. Our primary focus is to enable customers to leverage Symantec products' operational functionality by providing tools, resources and technical assistance.

Licensing and Customer Account Issues / Customer Support

Customer Support provides non-technical assistance relating to Software License Activation; Software Version Upgrading and general account support, to help ensure the experience of doing business with Symantec meets your needs and exceeds your expectations.

For Product Specific Support / Technical Support

Symantec's Global Enterprise Support Services provide technical support programs tailored to meet customers varying business requirements.

Useful Links

If you know what you are looking for and simply need a link, use this quick-reference list.

Licensing Programs & Activating Software

Product & Services Information

Technical and Non-technical Support

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Obtaining a Return Materials Authorization (RMA)

Please contact your Symantec sales representative or reseller who sold you the product for an RMA. If your situation qualifies for an RMA, they will initiate a Return Authorization Request and get the process started.