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Managed Backup Services

Symantec Managed Backup Services
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solve your operational problems.
Symantec Managed Backup Services provide comprehensive 24x7 monitoring & management of your backup and recovery environment under strict SLAs, allowing you to focus on your core business priorities while retaining ownership of your backup technology. Meet internal and regulatory requirements at manageable costs by uniting Symantec's award-winning managed services and leading data protection technologies.

Based on ITIL processes and deep product knowledge, Symantec Managed Backup Services combine local management –onsite or offsite – with remote round-the-clock monitoring, incident management, and planning and optimization assistance

Key Value Propositions

Operational Excellence

  • 24x7x365 monitoring and management of your backup and recovery operations.
  • Services delivery is based on ITIL driven best practices.
  • Guaranteed service levels, including 98 percent backup success rates.
  • Delivered by world class data protection experts from Symantec.

Highly Flexible and Scalable Services

  • Handles offsite, onsite and multiple site environments.
  • Delivers additional value with increased capacity of your environment.
  • Daily and monthly reporting.

Business Value

  • Transparent and predictable total cost of ownership.
  • Retain the ownership of your backup and recovery technology.
  • Dedicated Service Delivery Manager.

Award Winning Services

  • Delivered by Symantec Business Critical Services.
  • Recognized-industry leader in mission-critical support and value added services.
  • Symantec is the leader in Gartner Magic Quadrant for data protection.

Resources

Data Sheet: Symantec Managed Backup Services

Learn more about Symantec Managed Backup Service and its service components.

ESG white paper: Data Protection should be more than just products

In this whitepaper, ESG Senior Analyst, Jason Buffington, analyzes top operational challenges in today’s data protection environments and present ways to overcome these challenges to maximize the technology investments and achieve operational excellence in organizations.

White Paper: Measuring the Economic Benefits of Symantec Managed Backup Services

Learn how Symantec Managed Backup Services provides economic benefits by reducing operational expenses and controlling costs through predictable cost planning.

Advisory Guide: Preparing for the Storm, Effective Data Backup and Recovery

This guide explores how organizations can use next generation technologies and process to deliver a more effective backup and recovery service.

Advisory Guide: Take a Proactive Approach to Backup and Recovery

This guide explains how a proactive approach is critical to the success of a backup and recovery environment.

CONTACT US

Additional Resources

Proactive Approach to Backup and Recovery

Read how a proactive approach is critical to the success of your environment

Online Assessment

Enter information about your backup environment to learn how Symantec Managed Backup can help.

Environment Questionnaire

Obtain additional information specific to your backup environment, complete our questionnaire.

Products Related to this Service

Symantec NetBackup

NetBackup Appliances

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