Support Services

Support Services
Our professional Support Services team views every interaction as an opportunity to delight our customers. We partner with your organization to ensure you get the most from your Symantec technology investments.

Support Services Offerings

The right support plan is vital to any IT risk management program. Our Support Services offerings are designed to maximize uptime, resolve issues quickly, and reduce internal IT costs.

Appliance Support

Symantec Appliance Support Services help you keep your systems up and running and your staff working efficiently.

Essential Support

The recommended minimum level of support for most enterprises. It provides 24x7 access to Support Services, including our expert engineers.

Business Critical Services Support

Business Critical Services offers you the highest level of optimization and stabilization for your Symantec technologies.

Symantec AutoSupport

Symantec AutoSupport simplifies and enhances the appliance support experiences through continuous monitoring, expediting issue resolution, and automating the support process.

Customer Success

Explore what our customers have to say about Support Services. uses Symantec Essential Support Services for 24×7 support, simplifying the responsibilities of the IT staff.

Orange Business Services

Orange Business Services leverages Symantec’s Business Critical Services to maintain high availability and reliability of mission critical systems.

Amway (China) Co. Ltd.

Reclaiming 1,000 productivity hours a year with Symantec solutions.

Amway Korea

Reducing security violations nearly 100% with solutions from Symantec and Karmaworks.


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