Does your small business have
a comprehensive backup plan in place? It better. One nasty computer
crash—or even one busted water pipe—and a small business
without the means to restore mission-critical data could be out
of commission for days, even weeks. If you haven't formulated a
backup plan yet, now is the time to do so. To help you along, this
guide can show you ways to back up that are both cost-effective
and efficient.
For years, backing up data to tape has been the standard for most
businesses, largely because of tape's reliability, capacity, and
cost. But the storage landscape is changing. CDs, DVDs, and removable
hard drives are proliferating. A number of sites now provide automatic
data backup services on the Internet. And then there's the relatively
new technology known as disk-to-disk (or D2D) backup. Determining
which backup method best fits your needs means first having a good
sense for the size of the files you want to store, as well as your
purpose for storing them.
Consider the following backup methods:
- Tape. The oldest and generally least expensive
storage option, tape drives come in several types and sizes. The
most commonly used tape drives are DLT (Digital Linear Tape),
LTO (Linear Tape Open), and AIT (Advanced Intelligent Tape). Storage
capacities range up to 200 GB, with a media cost of about a penny
to 5 cents per megabyte. The biggest drawback to tape is that
data recovery is slow. Tape isn't a random access media, which
means that instead of being able to pinpoint the data you want
to access instantly (the way you can with other media), you have
to wind through the tape sequentially to locate it. Plus, maintaining
multiple sets of tapes in a tape library can be problematic.
- CD and DVD. Most current PCs have a CD-RW
drive that can store 700 MB of data on a write-once CD-Recordable
or 530 MB on a CD-Rewritable. While many users have flocked to
speedy, reliable CD-R media, questions have arisen about the slower
(and sometimes more error-prone) CD-RW disks. Still, this is an
inexpensive and convenient form of storage, with CD-R disks selling
for about 50 cents and CD-RW disks for about $1.25. Rewritable
DVD drives, meanwhile, let you store up to 4.7 GB on a single
disc—nearly seven times the amount of data that fits on
a single CD-R/RW. Like CD-RW drives, rewritable DVD drives support
both write-once and rewritable media. Interest in these drives
has skyrocketed lately—and it's no wonder. The average price
of a drive has dropped by more than half in the last two years,
to about $300, and prices are expected to go even lower.
- Removable drives. A removable hard drive such
as Iomega's Zip drive can store up to 750 MB of data. For many
small business users, these devices, which sell for less than
$200, provide sufficient storage capacity. (A good rule of thumb
for removable media: choose a type that's large enough to hold
one entire backup.) The major downside of removable hard drives
is the cost of the media—disks can run around $13. On the
plus side, these drives can transfer data at a snappy 7 MB per
second.
- Norton Ghost 2003. Another option to consider:
You can back up a precise image of an entire drive's contents
by using Norton Ghost 2003. This product enables you to create
disk images and store them on network drives or on multiple types
of media, including CD-R/RW and DVD/RW drives. When you restore
a drive image, the contents remain exactly as they were when the
image was made.
- Online backup. Over the last few years, a
number of sites have emerged that will back up your data on the
Internet. (Indeed, many of these offerings were designed specifically
for small businesses.) Typically, users are charged a fixed subscription
fee per month for a specific amount of storage. The first backup
usually takes a long time, but after that the program updates
only files you've changed since the last backup, so the process
goes much faster. (Still, experts recommend that you have a broadband
connection.) Two important points to consider with online backup:
be sure that the amount of storage provided is enough to back
up all your files, and that the service you choose has backup
and redundant systems.
- Disk to disk. The idea behind D2D is that
new, inexpensive ATA (Advanced Technology Attached) disk "arrays"
are used as the primary storage medium for a backup and recovery
system. Instead of going to tape, the initial backup goes directly
to disk and only later is sent to tape for long-term, off-site
archiving. D2D proponents argue that while tape is still a tried
and true method for accomplishing the disaster recovery and archival
purposes of backups, restoring recently damaged files or systems
is better handled by disk. Why? Because restoring data from disk
is much faster. Supporters also argue that copying from disk to
tape is faster than copying from tape to tape. Plus, unlike tape,
disk storage can be constantly monitored for failure—making
it more reliable. With prices ranging from $8,000 to $10,000 per
terabyte, ATA disk arrays are looking like an attractive option.
Bottom line: Tape is still tops because of cost, but D2D's speed
and competitive pricing are narrowing the gap.
Testing, testing
Whichever backup method you choose, conduct monthly tests of your
entire system to be sure you can recover data when you need to.
The unaffordable cost of downtime to your business demands it.
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