While you may be inclined to spend
a lot of time and energy securing the IT systems in your business,
there are a number of things you can do inside and around your office
as an extension of your IT security. For small businesses, physical
security is an important part of the overall goals to maintain information
security. If any experienced hacker is able to just walk up to your
machine, it could be compromised in a matter of minutes. Other risks
can come from the inside, from someone who might have access but
uses it maliciously. Damage could be caused by other mishaps, such
as inadvertently spilling coffee on equipment, or even fire or flood.
Fortunately, most threats can be avoided with some smart physical
security measures. Let’s discuss a few of those measures now.
What needs protecting
First of all, you need to think about what you have to protect and
whom you have to protect it from. Measures should be taken to physically
protect anything that has data on it. Take this time to mark computers
and components with identifying information, including your company
name and location. As you do that, you should also create an inventory
of the serial numbers of the computers and components so they can
be identified and recovered if stolen.
Place equipment in the safest place
Small businesses with their own servers quite often have their servers
residing in hallways, reception areas, or other publicly accessible
spaces. That does nothing to protect the servers from malicious
activity, accidents like spilled beverages, or having unprotected
cables out in the open, which makes them easy to trip over. It is
vital that servers are kept in a separate room with adequate ventilation–preferably
behind a single door–and definitely under lock and key. Along
those lines, hubs and switches should be kept behind looked doors
or in locked cabinets, with the cabling running through the walls
and ceilings so it is harder to tap. When finding a location for
important equipment, do not put it in rooms with windows. Windows
can be broken, forced, or accidentally left open.
On that note, position all monitors so their screens do not face
windows or open areas. It is also thought that light reflecting
off of walls can be used to recreate monitor displays– so
if you must sit by a window, facing the monitor screen perpendicular
to windows would be best because it prevents any kind of visual
access from outside.
Who has keys?
Keep track of who has keys–employees, cleaning service, building
maintenance–and what keys they have. Do they all need the
keys in order to their job? Keys to the storage closet and building
may be reasonable for some, but do they really need access to the
server room or the mailroom? If you know what everyone has keys
to, should a physical security breach happen you will at least know
who had keys to get in. And most importantly, make sure to get keys
back from employees and maintenance crew that are no longer going
to be on the job.
Protect your backups
You know that making backups is a great idea. Just don’t undo
all the good you’ve done by leaving the backup tapes out in
the open where they are vulnerable to accidental or intentional
physical damage or theft. Make sure you have a fireproof safe for
things like backup disks and other small valuables.
Passwords
Access to every PC should be password protected, and you are probably
aware that it is important that any passwords written out should
not be visible. However, if you have such a variety of passwords
that you must write down somewhere, store them in a locked drawer
or safe, NOT under your keyboard or beside your monitor.
Remember to lock the PC
Every computer user should get in the habit of locking their computer
when away from it–even if it’s just a few minutes. In
Windows NT, Windows 2000, or Windows XP, all you need to do is Ctrl+Alt+Delete,
then "k" (the shortcut for the Lock button).
Other considerations
Of course, all the IT security measures on the machine to protect
the data are irrelevant if a thief’s goal is to steal a whole
machine or open it up and steal sensitive parts such as the hard
drive or other storage media. That kind of thief doesn’t even
care about the potential value of the data in the machine. For that
reason, you should always lock the CPU case. Most desktop and tower
cases have locking lugs that you can use to keep an intruder from
opening the case. And if you have a laptop computer, you need to
use a cable-type security lock to keep someone from stealing it.
There may be additional antitheft techniques built into your computer,
so consult the documentation that came with your computer to find
out more.
You might consider whether it's worth the expense of using a motion-sensor
alarm in the room where the computers or server is located. In some
cases, you might find that security systems that cover the office
area may be a deductible business expense.
Every night before you leave the office, get in the habit of making
a visual sweep around to see that the fax machines, printers and
copiers are clear of business communications, everyone’s computers
are locked (or powered off), and all desks are clear of passwords
or other valuable materials. Most of these physical security measures
cost nothing, but they will give you piece of mind knowing you have
taken positive steps towards increasing your business’ security.
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