Symantec Releases Incident Manager 2.0

A key component of the Symantec Security Management System, Symantec Incident Manager provides automatic, real-time correlation for superior protection

Hong Kong -- 3 July 2003 - Symantec, the world leader in Internet security, today announced the release of Symantec Incident Manager 2.0. Symantec Incident Manager uses automated correlation to identify and prioritise security issues and then coordinates resolution of those issues, allowing enterprises to proactively secure their network against known threats and respond to new attacks in real time.

"With organisations becoming more global, connected and dynamic in nature, the practice of security management has been more complex," said David Sykes, Symantec's North Asia Director. "Symantec Incident Manager helps companies take real steps to manage security data and minimise risks."

Enterprise security management is complicated, and often combine commercial products from different vendors that lack integration and interoperability. These products generate a tremendous amount of data - in some cases, millions of messages or "events" each month. Most events are the result of normal activity; however, reports of real malicious activity often get lost in all of the data.

Taken individually, it is difficult to determine if an event requires action. Single events don't have enough information, so grouping related events together into incidents helps administrators understand the nature and scope of an attack or unwanted activity. An incident is a set of events or conditions that requires a response and closure in order to restore an appropriate risk profile.

Symantec Incident Manager correlates security events from disparate security products and across protection technologies, including antivirus, firewall and intrusion detection to identify incidents in real time, and coordinates response actions throughout the entire incident lifecycle.

In addition to automatic, real-time correlation, Symantec Incident Manager also offers business impact analysis using a sophisticated risk analysis engine that determines the impact of each incident on a customer's business in terms of confidentiality, integrity and availability. Customers can tailor the system with specific risk profiles for each part of their business to ensure the business impact analysis is uniquely relevant to their individual needs. The risk analysis engine also determines which incidents are urgent and presents a prioritised, actionable list. Incident priority is determined and updated in real time to reflect the most current state of an incident, allowing staff to focus resources on resolving the most critical incidents first.

Symantec Incident Manager helps administrators understand important characteristics of each incident by displaying links between event signatures and safeguards. It also provides dynamic guidance, assessing the nature of each incident and providing specific instructions that guide the administrator through the resolution process. Guidance is based on the SANS incident handling best-practices framework.

Symantec Incident Manager includes expert security content, produced by Symantec Security Response, which provides correlation rules and conclusions, and action recommendations to guide staff as they identify and resolve incidents.

It also integrates with the new Symantec Vulnerability Assessment 1.0 to correlate attacks to vulnerabilities, reducing false positives since administrators can readily focus on the systems that are most vulnerable to each attack.

The Symantec Security Management System
Symantec Incident Manager is a key component of the Symantec Security Management System, which consists of multiple components that can be purchased and deployed separately, but also integrate with one another to provide the right set of security management applications unique to individual business objectives. Other key components of the Symantec Security Management System are Symantec Event Managers and Symantec Enterprise Security Manager (ESM).

Symantec Event Managers
Symantec Event Managers provide enterprise customers with logging, alerting and reporting for a specific area of protection, such as antivirus, firewall and intrusion detection. Symantec Event Manager for Anti-Virus, Symantec Event Manager for Firewall and Symantec Event Manager for Intrusion Detection (IDS) consolidate data from Symantec's protection solutions to provide the customer with a complete view of virus, firewall and IDS events. Using Symantec Event Collectors, customers can also collect data from third-party vendor security products. The following Symantec Event Collectors are currently available: Symantec Event Collector for Network Associates ePO and VirusScan, Symantec Event Collector for Trend Micro Gateway and Groupware, Symantec Event Collector for Check Point VPN-1/Firewall-1, and Symantec Event Collector for ISS RealSecure.

Symantec ESM
Symantec ESM, an industry-leading security policy compliance solution, can be integrated with Symantec Incident Manager to track the resolution of identified policy non-compliance incidents to closure, giving enterprise customers a more comprehensive approach to security management. As a stand-alone security application, Symantec ESM enables enterprises to create customised security policies and manage policy compliance in mission critical business applications and servers across a heterogeneous enterprise from a single location.

Availability
Symantec Incident Manager is available through select Symantec value-added systems integrators and certified partners. The other components of the Symantec Security Management System are currently available through Symantec's worldwide network of value-added authorised resellers, distributors and systems integrators.

Symantec Consulting Services
Symantec Consulting Services provides assistance with planning, installing and deploying Symantec Incident Manager 2.0.

About Symantec
Symantec, the world leader in Internet security technology, provides a broad range of content and network security software and appliance solutions to individuals, enterprises and service providers. The company is a leading provider of client, gateway and server security solutions for virus protection, firewall and virtual private network, vulnerability management, intrusion detection, Internet content and e-mail filtering, remote management technologies and security services to enterprises and service providers around the world. Symantec's Norton brand of consumer security products is a leader in worldwide retail sales and industry awards. Headquartered in Cupertino, California, Symantec has worldwide operations in 36 countries. For more information, please visit www.symantec.com.

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