What is the Value Program?

Value, part of the Symantec Security License Program, allows customers, resellers, and distributors to purchase Symantec software licenses—simply and easily—with attractive volume incentives.

Who Benefits Most from Value?

Small and medium businesses.

Features & Benefits

• Includes all Symantec enterprise software products (plus some consumer products), eliminating the need to submit separate POs for traditional Symantec and former AXENT products.
• Is certificate-based, requiring no legal review - for easier acquisition.
• Requires low minimum purchase - one Server license (selected products only) or ten Desktop licenses - so smaller organizations can take advantage of volume discounts.
• Products grouped by “family”, allows customers to combine licenses to meet the minimum purchase requirement or to qualify for a higher price band.
• Offers optional 1st and 2nd year Gold Maintenance and Maintenance renewals - for added flexibility.

Gold Maintenance

One-Year Maintenance

Symantec offers optional one-year Gold Maintenance for an additional fee*, which includes:

• Gold Technical Support - for telephone support during standard business hours, with unlimited incidents, two designated contacts, and ten minute or less targeted hold time, plus 24x7 Web site support
• Upgrade Insurance - to protect customers’ investment. When Symantec releases a full-version upgrade of a purchased product, customers will receive a copy (used to upgrade all licenses) at no additional charge. Upgrade Insurance also provides regular virus definition and content updates to keep protection current.

* Bundled with the AntiVirus & Filtering products

2nd-Year Extension

Customers may extend their one-year Gold Maintenance to a second year, using 2nd year Extension SKUs.

Renewals

When customers’ maintenance expires, they may purchase a Maintenance renewal in one or two-year increments.

NOTE: Customers must purchase/renew Maintenance within 60 days of the license purchase or expiration date.

How to Order

Entry Requirements

To participate in the Value program, customers have to purchase a minimum of:

• 10 desktop licenses (band level A through G) OR
• 1 server license (selected products only) (band level S through G)

Customers who purchase different products within the same product family can add the licenses together to reach the minimum purchase requirement or to achieve a higher price band.

Price Bands

Band	#of Licenses		Band	#of Licenses
S	1+		D	100-249
A	10-24		E	250-499
B	25-49		F	500-999
C	50-99		G	1000+

Value Order Process Flow

1. Customer - Submits an order for licenses & media to their reseller.
2. Reseller - (1) Places license/media orders to distributor.
3. Distributor - (1) Submits PO for licenses to Symantec Order Services Group (OSG). (2) Ships the media from stock or submits a separate PO for media to Symantec OSG.
4. Symantec OSG - (1) Validates the PO (2) Enters it into CLASS (3) Sends the Value License certificate in hardcopy or PDF to the address stated on the PO. (4) Invoices the purchasing company

For more information:

Symantec Security License Program overview
Symantec Elite Program overview
Symantec Elite Program vs. GLP
Symantec Value Program overview
Symantec Value Program vs. SVLP

For resellers, click here