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KUALA LUMPUR -- May 06, 2000

Symantec detects all known new variants of VBS.LoveLetter.A worm

Symantec and ZDNet join forces to help customers eradicate variants

Symantec Corporation, a world leader in Internet security technology and provider of virus protection is warning consumers of seven new variations (variants) to the VBS.LoveLetter.A worm. One of the new variants VBS.LoveLetter.G ("Virus ALERT!!!") includes the subject line ("Virus ALERT!!!") and poses as a message from Symantec technical support.

Symantec is warning customers this message is NOT being distributed by Symantec Corporation and should be deleted immediately. "Virus ALERT!!!" claims to provide updates to fix damages caused by earlier versions of the worm. This variant misleads the user into believing that the email is from a legitimate source as the email appears to be sent from Symantec technical support.

"In an effort to eradicate all variants, Symantec and ZDNet - the leading technology news and information site - have announced an agreement to host a live service through the ZDNet website which allows customers to download Symantec anti-virus updates for the "ILOVEYOU" worm and its variants," said Ross Wilson, Senior Regional Director for South East Asia at Symantec.

Symantec customers are being urged to utilise the LiveUpdate feature built into Norton AntiVirus software to protect their computers. In addition to ZDNet, the downloadable updates are free to Symantec's Norton AntiVirus customers at Computer users currently without Norton AntiVirus protection may purchase Norton AntiVirus through local retailers or through the Symantec website at

Worms variations detected by Norton AntiVirus are all email based viruses. Symantec is warning consumers not to open any files with the following subject lines:

  • "Virus ALERT!!!"


  • "Mothers Day Order Confirmation"

  • "Dangerous Virus Warning"

  • "fwd: Joke"

  • "No Comments"

  • "Susitikim shi vakara kavos puodukui"

  • "Important! Read Carefully!!"

Symantec AntiVirus Research Center (SARC)
SARC is the industry's largest dedicated team of virus experts. With offices located in the United States, Japan, Australia, and the Netherlands, the sun never sets on SARC. The center's mission is to provide swift, global responses to computer virus threats, proactively research and develop technologies that eliminate such threats, and educate the public on safe computing practices. As new computer viruses appear, SARC develops identification and detection for these viruses, and provides either a repair or delete operation, thus keeping users protected against the latest virus threats.

About Symantec
Symantec Corporation helps make computer users productive and keep their systems safe and reliable anywhere, anytime. A world leader in Internet security technology, Symantec provides a broad range of content security solutions to individuals and companies. The company is a leading provider of anti-virus protection, Internet content and e-mail filtering, and mobile code detection technologies to enterprise customers. Headquartered in Cupertino, California, Symantec has worldwide operations in more than 24 countries.

NOTE TO EDITORS: Founded in 1982, Symantec maintains corporate headquarters in Cupertino, California with regional offices in Singapore, Kuala Lumpur, Hong Kong, Beijing, Taipei, Seoul, Tokyo, Mumbai, Sydney, Melbourne and Auckland. Traded on Nasdaq under the symbol SYMC, Symantec is ranked in the top ten international software vendors and employs more than 2,300 people worldwide. Information on the company and its products can be obtained at the Symantec Asia-Pacific Press Centre.