Symantec's CarrierScan Server Offers Virus-Scanning Capabilities for Pacific Internet's Customers

SINGAPORE -- July 4, 2002 -- With a view to protecting corporate customers from viruses and Internet downtime, Symantec Corporation, the world leader in Internet security, today announced a strategic partnership with Pacific Internet, Asia's leading Internet service provider (ISP). The Partnership will support Pacific Internet's Anti-Virus Mail Guard service, to protect corporate emails from malicious virus attacks by using Symantec's CarrierScan Server.

Fully integrated to its existing corporate email services, Pacific Internet's corporate customers in Singapore will now be able to subscribe to services to protect their emails from virus infections, and from unknowingly spreading viruses and Denial Of Service (DoS) attacks. The scope of the partnership covers support (7x24x365), product updates, and virus definitions.

"As the enterprise world has rapidly become Internet enabled, the number of ways various security threats can attack networks, disable operations, and compromise business integrity, has also dramatically increased. The nature and complexity of threats are constantly changing, and a 'one threat, one cure' approach is clearly no longer enough. Businesses today demand a holistic view of security combined with high-quality security technologies such as antivirus defense products to protect them against threats, attacks and vulnerabilities," said Ross Wilson, Senior Regional Director, SEA, Symantec. "Our alliance with Pacific Internet will enable its subscribers to enjoy the full potential of the World Wide Web, confident in the knowledge that they are safe from viruses, intrusions, offensive content and other Internet threats."

According to Computer Economics the calculated global cost of the CodeRed worm alone was $2.6 billion. This included $1.1 billion for clean-up of over one million infected servers, inspection of over eight million other servers; and the necessary actions to install, test, and certify these systems fit for service. Another $1.5 billion can be attributed to "negative impact on productivity of system users, support staff, helpdesk staff, and other staff responsible for assisting internal end users, IT staff, and customers worldwide".

"We fully understand the impact and threats that the lack of Internet security can have on businesses," said Mr Ong Teck Guan, Managing Director of Pacific Internet Singapore. "Symantec's CarrierScan Server antivirus technology is specifically designed for ISPs and has the ability to handle the large number of e-mails that are sent and received by Pacific Internet customers each day. Our partnership with Symantec is reflective of our on-going commitment to provide our customers with a safe and virus free environment for conducting business."

Symantec's CarrierScan Server, is the industry's first virus scanning solution designed specifically for Internet Service Providers, featuring all the key, award-winning virus scanning technologies available in Symantec's complete line of antivirus products. With products such as CarrierScan Server, ISPs can seamlessly integrate platform-independent, scalable, robust, and manageable antivirus scan and repair capabilities into their environment. By deploying CarrierScan Server to detect and repair viruses, worms, trojan horses, mobile code, and script-based threats across all major file types and various compress file formats, service providers can transform their Internet security challenges into an opportunity for differentiation and increased revenue.

About Pacific Internet Ltd
Pacific Internet Limited (NASDAQ: PCNTF) is Asia's largest Internet service provider (ISP) by geographic reach with operations in Singapore, Hong Kong, the Philippines, Australia, India and Thailand. In February 1999, we became the first Asian Internet company to successfully list on the NASDAQ stock exchange. Pacific Internet delivers a range of end-to-end Internet access and value added services that enhance the lifestyles and workstyles of our customers. We have won a series of accolades and awards over the years, which firmly positions Pacific Internet as an industry leader in Asia. The company has been voted "Best Asian ISP consecutively in 1999, 2000, 2001 and 2002 by readers of Telecom Asia, the leading telecommunications publication from Hong Kong, and won the "Best ISP in Singapore" in 1997, 1998 and 1999 from ComputerWorld. Pacific Internet is committed to delivering services that our customers value and helping them to harness the power of the Internet for their communication needs. For more information, please go to www.pacific.net.sg

About Symantec
Symantec, the world leader in Internet security technology, provides a broad range of content and network security software and appliance solutions to individuals, enterprises and service providers. The company is a leading provider of client, gateway and server security solutions for virus protection, firewall and virtual private network, vulnerability management, intrusion detection, Internet content and e-mail filtering, remote management technologies and security services to enterprises and service providers around the world. Symantec's Norton brand of consumer security products is a leader in worldwide retail sales and industry awards. Headquartered in Cupertino, Calif., Symantec has worldwide operations in 38 countries. For more information, please visit www.symantec.com.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at http://www.symantec.com/PressCenter/ on Symantec's Web site. All prices noted are in US dollars and are valid only in the United States.

Symantec and the Symantec logo are trademarks or registered trademarks, in the United States and certain other countries, of Symantec Corporation. Additional company and product names may be trademarks or registered trademarks of the individual companies and are respectfully acknowledged.

Cautionary Statement
Statements made in this press release with respect to Pacific Internet's current plans, estimates, strategies and beliefs and other statements that are not historical facts are forward-looking statements about the future performance of Pacific Internet. Forward-looking statements include but are not limited to those using words such as "may", "might", "seeks", "expects", "anticipates", "estimates", "believes", "projects", "plans", strategy", "forecast" and similar expressions. These statements reflect management's expectations and assumptions in light of currently available information. They are subject to a number of risks and uncertainties, including but not limited to
(i) changes in the economic, regulatory and political environments in the countries where Pacific Internet operates;
(ii) changes and developments in technology and the Internet marketplace;
(iii) Pacific Internet's continued ability to develop and win acceptance of its products and services, which are offered in highly competitive markets;
(iv) the success of its joint ventures and alliances;
(v) exchange rates, particularly between the Singapore dollar and the U.S. dollar and other currencies in which Pacific Internet makes significant sales or in which its assets and liabilities are denominated; and
(vi) the outcome of contingencies. In light of the many risks and uncertainties surrounding the Internet marketplace, the actual results could differ materially from those discussed in the forward-looking statements. Pacific Internet assumes no obligation to update any such statements.

APPENDIX

Pacific Internet Anti-Virus Mail Guard

The evolution of the Internet has inevitably resulted in E-mail becoming an indispensable mode of communications. Because of its speed in turn-around response time and broadcasting ability, E-mail has become an effective tool for corporations to stay ahead of its competitors and be updated with the latest technology. With such a widespread use amongst corporations, the sensitive content of E-mail is subjected to compromises in security.

Pacific Internet recognises such concerns and hence offer an extensive anti-virus E-mail service to our corporate clients. With this service, all incoming mails from anywhere in the World will be scanned for virus without intruding on the contents of the E-mail. In this way, your corporation will be protected from viruses that may breach the confidentiality of sensitive information and result in the loss of trade secrets.

Pacific Internet's Anti-Virus Mail Guard is fully integrated into your existing email service without additional configuration on your side to provide you with a hassle-free value added services. Additional anti-virus software or upgrades is not required on your part, as Pacific Internet will ensure the latest update of virus definitions to protect your E-mails. In the event of a virus detection, immediate action will be taken to clean the infected file automatically and a notification will be sent to both the recipient and the sender of the E-email.

Mission-Critical Solutions Fee

Plan	Monthly Fee
One Time Set-up Fee	$39.95
Anti-Virus Mail Guard	$2.99 / month per user

Important Note

• This service is offered exclusively to Corporate Accounts with Company Email in their own domain. (Example: userid@yourcompany.com.sg)
• Companies subscribing to this service must have all email accounts under the company name to be included in the service.
• The minimum subscription period for Anti-Virus Mail Guard is 3 months.
• Please refer to our Frequently Asked Questions at Http://corporate.pacific.net.sg/serviceLink/FAQ-antivirus.html for more enquiries