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Amway (China) Co. Ltd.

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Asia Pacific, Japan | Manufacturing | Retail | Enterprise

Improved patch compliance for its heterogeneous server environment and allowed a team of five people to efficiently manage more than 400 servers. The company turned to endpoint management and IT service management solutions from Symantec. Results include 1,000 hours a year of reclaimed productivity previously lost to application downtime, a 30 percent reduction in server management time, a fourfold improvement in patch compliance, and the ability to easily generate weekly reports on IT assets and software licensing.

Success Details

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Organization Profile

  • Website: amway.com.cn
  • Industry: Manufacturing, Retail
  • Headquarters: Guangzhou, Guangdong, China
  • Founded: 1995
  • Number of employees: 6,000+ direct employees; 200,000+ sales representatives


  • Server platform: IBM servers running IBM AIX; HP BladeSystem running Linux and Windows Server; VMware vSphere
  • Applications: Lotus Domino, point of sale systems, help desk, Web portal
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