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Children’s Hospitals and Clinics of Minnesota


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North America | Healthcare | Enterprise

Children’s Hospitals and Clinics of Minnesota needed to improve IT service delivery and enable existing staff to manage endpoints more effectively. It turned to endpoint management and IT service management solutions from Symantec and Symantec Platinum Partner Intuitive Technology Group. Results include the ability to manage a growing number of endpoints without adding IT staff, faster software deployment, improved patch compliance, significant savings in software licensing costs, and an increase in first-call resolution for the company’s help desk.

Products Implemented

IT Management Suite
ServiceDesk

Success Details



Products Implemented

IT Management Suite
ServiceDesk

Applicable Services

Support Services

Organization Profile

  • Website: childrensmn.org
  • Industry: Healthcare (Non-Profit)
  • Headquarters location(city, state, and country; or city and country): St. Paul, Minnesota
  • Founded (year): 1924
  • Number of employees: 3,200
  • Users supported: 5,500
  • Mission: Advancing the health of children by delivering family-centered care of exceptional quality

Platforms

  • Server platform: Windows Server
  • Client platform: Windows