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Direct Agents, Inc.

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North America | Media & Entertainment | Small Business

Companies often provide first-line protection from viruses and malware at the network perimeter, but Direct Agents can't. As an advertising agency focused on interactive, online media, Direct Agents employees spend their workdays visiting websites and reading email that other companies might consider suspect. For that reason, protection at Direct Agents needs to occur at each individual computer. Because the company is growing rapidly, Direct Agents needs to manage that protection environment simply and easily. In 2008, the firm standardized on Symantec Endpoint Protection for all of its computers. Results include security-related time savings of up to 20 hours per week, a 40 percent reduction in licensing costs, and $1,500 in monthly savings for outside IT support.

Products Implemented

Endpoint Protection

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Single player for customer successes.

Success Details

Products Implemented

Endpoint Protection


  • Zaphyr Technologies

Organization Profile

Direct Agents, Inc. is an advertising agency that handles interactive marketing such as web ads and email campaigns. Founded in 2003 and located in New York City's SoHo neighborhood, Direct Agents provides services in affiliate marketing, lead generation, media buying, and search marketing. Lauded by Inc. Magazine in 2008 as one of the fastest growing companies in America, and honored by Entrepreneur Magazine as a "Hot 100" company, privately-held Direct Agents counts SnapFish, DirecTV, Fandango, and Experian among its global clientele. The 40+ employees at Direct Agents manage about 130 advertising campaigns at a time, delivered to more than 6,000 affiliate websites that generate hundreds of thousands of transactions monthly.


  • Applications: Microsoft Office Suite, Intuit QuickBooks, Adobe Photoshop, Adobe Illustrator, various FTP clients and web browsers
  • Desktops and laptops: about 50 running Windows XP SP2; one Windows Vista
  • Servers: 20, mostly cloud servers operated through Amazon Web Services; seven in-house servers, mostly Dell hardware running Microsoft Windows Server 2003 R2 and Red Hat Enterprise Linux operating systems