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Hutchison Whampoa (China) Commerce Limited


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Asia Pacific, Japan | Distribution | Enterprise

Hutchison Whampoa (China) Commerce Limited needed to improve service to end users at without hiring additional IT support staff. The company turned to Symantec endpoint management and IT service management solutions and Partner Senway Guangzhou Ltd. The IT department now meets required service levels while saving the business CN¥500,000 annually in staffing costs. Asset reports can be produced in minutes, instead of requiring up to two weeks of staff time.

Success Details



Applicable Services

Support Services

Organization Profile

  • Industry: Distribution
  • Founded: 1997
  • Headquarters: Guangzhou, Guangdong, China
  • Employees: 4,000

Platforms

  • Client platform: Dell desktops and laptops running Windows 7 and Windows XP
  • Applications: Microsoft Office, Oracle E-Business Suite, internally developed applications