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Hyatt Regency Dongguan

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Asia Pacific, Japan | Hospitality | Midsize Business

Hyatt Regency Dongguan needed to improve the reliability of backups and restores as well as accelerate backups. The hotel turned to DongGuan Trend Computer System Limited, a Symantec Specialist Partner, to deploy a data protection solution from Symantec. Results include 100% recovery success rate, greater than 99% backup success rate, improved from 90%, fourfold faster backups (2.5 hours vs. 10 hours or more), twofold faster restores and enhanced security with encryption of backup tapes.

Products Implemented

Backup Exec

Success Details

Products Implemented

Backup Exec

Applicable Services

Support Services

Organization Profile

  • Website: dongguan.regency.hyatt.com
  • Industry: Hospitality
  • Founded: 2008
  • Headquarters: Dongguan, Guangdong, China
  • Number of employees: 500
  • Five-star hotel on 48 acres adjacent to technology industrial park


  • Server platform: Windows Server 2008 R2
  • Applications: Microsoft Exchange Server 2010, Microsoft Office
  • Storage platform: HP
  • Tape library: HP StorageWorks