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Hyatt Regency Dongguan

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Asia Pacific, Japan | Hospitality | Midsize Business

Hyatt Regency Dongguan needed to improve the reliability of backups and restores as well as accelerate backups. The hotel turned to DongGuan Trend Computer System Limited, a Symantec Specialist Partner, to deploy a data protection solution from Symantec. Results include 100% recovery success rate, greater than 99% backup success rate, improved from 90%, fourfold faster backups (2.5 hours vs. 10 hours or more), twofold faster restores and enhanced security with encryption of backup tapes.

Success Details

Applicable Services

Organization Profile

  • Website: dongguan.regency.hyatt.com
  • Industry: Hospitality
  • Founded: 2008
  • Headquarters: Dongguan, Guangdong, China
  • Number of employees: 500
  • Five-star hotel on 48 acres adjacent to technology industrial park


  • Server platform: Windows Server 2008 R2
  • Applications: Microsoft Exchange Server 2010, Microsoft Office
  • Storage platform: HP
  • Tape library: HP StorageWorks
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