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Symantec Corporation (Endpoint Security 12.1)

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North America | Technology | Enterprise

Symantec Corporation needed to beta-test Symantec Endpoint Protection 12.1 while deploying the solution on its own 25,000 endpoints globally. It wanted to maximize product quality while minimizing disruption to users. New technologies in the product and new deployment best practices enabled the team to reduce help desk calls by 50 percent, speed up security scans of virtualized environments threefold, and accelerate solution adoption in the marketplace compared to the prior release.

Success Details

Applicable Services

Organization Profile

  • Website: www.symantec.com
  • Industry: Technology
  • Headquarters: Mountain View, California
  • Number of employees: 18,500


  • Server platform: Virtualization with a combination of Dell 710 and HP Blade servers
  • Client platform: Combination of HP, Lenovo, and Dell laptops and desktops, using Windows 7, Windows XP, and MacOS
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