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Yilan County Government

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Asia Pacific, Japan | Public Sector | Enterprise

Yilan County Government needed to maximize availability, enhance disaster recovery, and provide reliable data protection for its business critical document management system. It turned to solutions from Symantec with services and support from Symantec Platinum Partner Stark Technology Inc. Results include zero unplanned downtime and 99.99 percent availability for the system, less than three minutes to fail over the application locally, a one- hour recovery time objective (RTO) with no data loss in a disaster sceario, a 99 percent or greater average deduplication rate for backup data and 22-fold faster backups of more than 25 million files.

Success Details

Organization Profile

  • Website: www.e-land.gov.tw
  • Industry: Public Sector
  • Founded: 1950
  • Headquarters: Yilan City, Taiwan
  • Employees: around 9,700
  • County population: 460,000


  • Application: Internally developed document management system
  • Server platform: IBM System x3850 servers running Windows Server 2008
  • Database: Microsoft SQL Server
  • Storage platforms: HP, IBM Storwize V7000
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