Spam Quarantine A file directory that stores email messages separately from the normal message flow, and allows access to those messages. In Symantec Brightmail Gateway, Spam Quarantine is located on the Control Center computer and provides users with Web access to their spam messages. Users can browse, search, and delete their spam messages and can also redeliver misidentified messages to their inbox. An administrator account provides access to all quarantined messages. Spam Quarantine can also be configured for administrator-only access.