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Symantec Enterprise Security Manager - Symantec™ Enterprise Security Manager – ESM 10.0 Manager Update

March 21, 2011

Description

Overview

 



Symantec™ Enterprise Security Manager – ESM 10.0 Manager Update, provides information about the fix for the following issue:

 

When you register an ESM 10.0 agent to an ESM 10.0 Manager, the agent registration fails if Verify Manager - Agent communication option is checked.

 

This issue is observed on the supported Windows and UNIX platforms.

 

Symantec Response

 

Symantec has released an ESM 10.0 Manager binary for Windows and UNIX platforms, which fixes the agent registration issue.

 

This fix is applicable to:

 

Customers using ESM 10.0 Manager on Windows and UNIX and facing the above issue.

 

Note:This fix does not apply to customers using the ESM 10.0 Gold binaries released on April 27, 2010.

 

To apply the fix, do the following:

 

To apply the fix for Windows, see To replace the ESM Manager binary on Windows

 

To apply the fix for UNIX, see To replace the ESM Manager binary on UNIX

 

To replace the ESM Manager binary on Windows, do the following:

 

(a)   Download the zip file from the following link:

                              http://www.symantec.com/avcenter/security/ESM/PU/ESM10/Windows/Windows.zip

                        (b)   Ensure that no policies are running on the ESM Manager.

(c)   Stop the Symantec Enterprise Security Manager Service from the services console.

(d)   Take a backup of the existing ESM Manager binary i.e. esmmangner.exe, that is present at <Install_dir>\Symantec\Enterprise Security Manager\ESM\bin\<platform>.

(e)   Navigate to the <Install_dir>\Symantec\Enterprise Security Manager\ESM\bin\<platform>.

(By default the <Install_dir> for Windows is located at C:\Program Files\).

(f)    Replace the esmmanager.exe with the files extracted in step a.

(g)   Restart the Enterprise Security Manager Service.

 

To replace the ESM Manager binary on UNIX, do the following:

 

(a)   Download the zip file from the following link:

                              http://www.symantec.com/avcenter/security/ESM/PU/ESM10/UNIX/Solaris-Sparc.zip

                        (b)   Extract the following files to a suitable location on your local computer:

·         esmcifd

·         esmnetd

(c)   Stop the ESM daemons by typing the following command:

/esm/esmrc stop

(d)   Take a backup of the files mentioned in step a above from the following location:

/esm/bin/<platform>/

(e)   Replace the existing files with the files extracted in step a.

(f)    Change the permission of the files you replaced in step e to be executable.

Type the following command:

chmod +x esmcifd

chmod +x esmnetd

(g)   Start the ESM daemons by typing the following command:

/esm/esmrc start

 

 

* Signature names may have been updated to comply with an updated IPS Signature naming convention. See http://www.symantec.com/business/support/index?page=content&id=TECH152794&key=54619&actp=LIST for more information.
Last modified on: March 21, 2011
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