W97M.Marker - Removal

Risk Level 1: Very Low

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Updated: February 13, 2007 11:46:02 AM
Type: Virus, Macro


To remove this virus:
  1. Run LiveUpdate to make sure that you have the most recent virus definitions.
  2. Start Norton AntiVirus (NAV), and then run a full system scan, making sure that NAV is set to scan all files.
  3. If any files are detected as infected by W97M.Marker, choose Repair.
  4. (Optional). This macro virus uses a temporary text file, C:\Netldx.vxd while executing its payload routine, and the file HSFxxxx.sys (where xxxx is a randomly-generated number) while executing its infection routine. You can delete these text files if desired, although leaving them will no do any damage.
  5. (Optional) Delete the LogFile value from the registry key:

    HKEY_CURRENT_USER\Software\Microsoft\
    MS Setup (ACME)\User Info


    NOTE: Leaving it there will not cause any harm. In fact, if it's already set to TRUE, it will prevent the uploading of the user information (name and address).


Writeup By: Jennifer Hirons
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