Adware.Slagent - Removal

The following instructions pertain to all Symantec antivirus products that support Security Risk detection.

1. Update the definitions.
2. Restart the computer in Safe mode or VGA mode.
3. Run a full system scan and delete all the files detected as Adware.Slagent.
4. Delete the value that was added to the registry.
   

For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To restart the computer in Safe mode or VGA mode
Shut down the computer and turn off the power. Wait for at least 30 seconds, and then restart the computer in Safe mode or VGA mode. For instructions, read the document, "How to start the computer in Safe Mode."

3. To scan for and delete the files

1. Start your Symantec antivirus program, and then run a full system scan.
2. If any files are detected as Adware.Slagent, click Delete.
   
   

   ---

   Note: If your Symantec antivirus product reports that it cannot delete a detected file, note the path and file name. Then use Windows Explorer to locate and delete the file.

   ---

4. To delete the value from the registry

---

WARNING: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

---

1. Click Start, and then click Run. (The Run dialog box appears.)
   
2. Type regedit
   
   Then click OK. (The Registry Editor opens.)
   
   
3. Navigate to the subkeys:
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
   HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
   
   
4. In the right pane, delete the following values if they exist:
   
   "mslagent" = "%windir%\mslagent\mslagent.exe"
   "mslagent" = "%windir%\navpmc\navpmc.exe"
   
   
5. Navigate to and delete any of the following registry subkeys:
   
   HKEY_CLASSES_ROOT\CLSID\{4A6FA2EB-F381-4503-87D0-BE4CC57DEB8E}
   HKEY_CLASSES_ROOT\CLSID\{75A603E7-8BB7-4272-ABBE-9846FF1241C1}
   HKEY_CLASSES_ROOT\CLSID\{DE614603-6320-4046-A7A7-6A69CEC26F14}
   HKEY_CLASSES_ROOT\CLSID\{D7A82A12-05F5-42D8-B30D-6EF995075D2D}
   HKEY_CLASSES_ROOT\Interface\{1EF28CC5-8D97-4310-B71B-CA34EE15B897}
   HKEY_CLASSES_ROOT\Interface\{43CDAD65-AA0D-4701-8108-117F86613B69}
   HKEY_CLASSES_ROOT\Interface\{510C3373-4842-4944-8729-0AFF6725A132}
   HKEY_CLASSES_ROOT\Interface\{6D3F48F4-B40A-4C3F-A95C-85E23C3A8A91}
   HKEY_CLASSES_ROOT\TypeLib\{5630B768-1C09-4105-9E03-E35985E36B0B}
   HKEY_CLASSES_ROOT\TypeLib\{82C0673C-F1D1-47BA-B904-AB0DE82300BC}
   HKEY_CLASSES_ROOT\TypeLib\{BA49BD6A-039C-428E-AF33-8C1288D75A7B}
   HKEY_CLASSES_ROOT\TypeLib\{CA72BD3D-6044-4429-8C9A-76D90F4B29A8}
   HKEY_CLASSES_ROOT\MagicControl.MagicComponent
   HKEY_CLASSES_ROOT\MagicControl.MagicComponent.1
   HKEY_CLASSES_ROOT\mslagent.3
   HKEY_CLASSES_ROOT\mslagent.3.1
   HKEY_CLASSES_ROOT\NaviHelper.NaviHelperObject
   HKEY_CLASSES_ROOT\NaviHelper.NaviHelperObject.1
   HKEY_CLASSES_ROOT\NaviPromo.EGNaviScoring
   HKEY_CLASSES_ROOT\NaviPromo.EGNaviScoring.1
   HKEY_LOCAL_MACHINE\Software\mc
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion
   \Uninstall\mslagent
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
   Uninstall\navmpc
   
   
6. Exit the Registry Editor.
   
   
7. Restart the computer in Normal mode. For instructions, read the section on returning to Normal mode in the document, "How to start the computer in Safe Mode."

Technical Details