Spyware.ActivityLog - Removal

The following instructions pertain to all Symantec antivirus products that support Security Risk detection.

Before You Begin: This is a general removal procedure. This application may include an uninstallation tool named "unins000.exe" located in the installation folder. We suggest that, before you attempt to remove this spyware using the following instructions, try to uninstall it using the provided uninstaller.

1. Update the definitions.
2. Restart the computer in Safe mode.
3. Run a full system scan.
4. Delete the values that were added to the registry.
   

For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To restart the computer in Safe mode
Shut down the computer and turn off the power. Wait for at least 30 seconds, and then restart the computer in Safe mode or VGA mode. For instructions, read the document, "How to start the computer in Safe Mode."

3. To run the scan

1. Start your Symantec antivirus program, and then run a full system scan.
   
   Note: If you ran the Add/Remove programs applet as described in the previous section, all the files may have been removed, and thus none of them will be detected.
   
   
2. If any files are detected as Spyware.ActivityLog and depending on which software version you are using, you may see one or more of the following options:
   
   Note: This applies only to versions of Norton AntiVirus that support Security Risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports Security Risk detection, and Security Risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
   
   
   • Exclude (Not recommended): If you click this button, it will set the threat so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.
     
     
   • Ignore or Skip: This option tells the scanner to ignore the threat for this scan only. It will be detected again the next time that you run a scan.
     
     
   • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the threat for this scan only, and thus, the threat will be detected again the next time that you run a scan.
     
     To actually delete the security risk:
     • Click its file name (under the Filename column).
     • In the Item Information box that displays, write down the full path and file name.
     • Then use Windows Explorer to locate and delete the file.
       
       If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.
       
       
   • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
     • If you see a message, "Delete Failed" (or similar message), manually delete the file.
     • Click the file name of the threat that is under the Filename column.
     • In the Item Information box that displays, write down the full path and file name.
     • Then use Windows Explorer to locate and delete the file.
       
       If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.
       
       
3. Using Windows Explorer, delete the following files if they exist:
   
   
   • %ProgramFiles%\Activity Logger\alm.dat
   • %ProgramFiles%\Activity Logger\ALOGCFG.CNT
   • %ProgramFiles%\Activity Logger\alogcfg.GID
   • %ProgramFiles%\Activity Logger\ALOGCFG.HLP
   • %ProgramFiles%\Activity Logger\alogger.url
   • %ProgramFiles%\Activity Logger\buyal.url
   • %ProgramFiles%\Activity Logger\ijl15.dll
   • %ProgramFiles%\Activity Logger\license.txt
   • %ProgramFiles%\Activity Logger\LogExp.dll
   • %ProgramFiles%\Activity Logger\mfc42.dll
   • %ProgramFiles%\Activity Logger\msvcrt.dll
   • %ProgramFiles%\Activity Logger\README.TXT
   • %ProgramFiles%\Activity Logger\scrview.exe
   • %ProgramFiles%\Activity Logger\unins000.dat
   • %ProgramFiles%\Activity Logger\unins000.exe
   • %ProgramFiles%\Activity Logger\Templates\bottom.html
   • %ProgramFiles%\Activity Logger\Templates\delim.csv
   • %ProgramFiles%\Activity Logger\Templates\first.html
   • %ProgramFiles%\Activity Logger\Templates\head.html
   • %ProgramFiles%\Activity Logger\Templates\header.csv
   • %ProgramFiles%\Activity Logger\Templates\last.html
   • %ProgramFiles%\Activity Logger\Templates\log.xls
   • %ProgramFiles%\Activity Logger\Templates\logrec.html
   • %ProgramFiles%\Activity Logger\Templates\scrshot.html
   • %ProgramFiles%\Activity Logger\Templates\url.html
   • C:\Documents and Settings\All Users\Application Data\AL\<date_time>.jpg
   • C:\Documents and Settings\All Users\Application Data\AL\swlalog.swl
   • C:\Documents and Settings\All Users\Application Data\Lgr\alprm.dat
   • C:\Documents and Settings\All Users\Start Menu\Programs\ActivityLogger\Activity Logger Configuration.lnk
   • C:\Documents and Settings\All Users\Start Menu\Programs\ActivityLogger\Visit Activity Logger Website.lnk
   • C:\Documents and Settings\All Users\Start Menu\Programs\ActivityLogger\Activity Logger Help.lnk
   • C:\Documents and Settings\All Users\Start Menu\Programs\ActivityLogger\Uninstall Activity Logger.lnk
     
     
4. Using Windows Explorer, delete the following folders if they exist:
   
   
   • %ProgramFiles%\Activity Logger
   • %ProgramFiles%\Activity Logger\Templates
   • %ProgramFiles%\Activity Logger\Logs
   • C:\Documents and Settings\All Users\Application Data\AL
   • C:\Documents and Settings\All Users\Application Data\Lgr
   • C:\Documents and Settings\All Users\Start Menu\Programs\ActivityLogger

4. To delete the values from the registry

Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

a. Click Start > Run.

b. Type regedit

Then click OK.

c. Navigate to the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

d. In the right pane, delete the value:

"AISys" = "C:\Program Files\Activity Logger\alsys.exe"

e. Navigate to the key:

HKEY_CURRENT_USER\Software

f. In the left pane, delete the subkey:

"SoftActivity"

g. Navigate to the key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Winodws\CurrentVersion\Uninstall

h. In the left pane, delete the subkey:

"{F166CABE-0F32-4BE8-95BD-3E540C21A5DD}_is1"

k. Exit the Registry Editor.


l. Restart the computer.

Technical Details