Spyware.SurfSpy - Removal

This spyware program can be uninstalled using the batch file named uninstall.bat located in the installed folder. However, Symantec recommends the following procedure.

The following instructions pertain to all Symantec antivirus products that support Security Risk detection.

1. Update the definitions.
2. Record the path to the installed files.
3. Delete all the installed files.
4. Run a full system scan and delete all the files detected as Spyware.SurfSpy.
5. Delete the value that was added to the registry.
   

For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To record the path to the installed files
a. Start your Symantec antivirus program and run a full system scan.
b. If any files are detected as Spyware.SurfSpy, record the path to the file.

3. To delete all installed files
a. Depending on your version of Windows, do one of the following:

• Click Start, point to Programs, and then click MS-DOS Prompt.
• Click Start, point to Programs, click Accessories, and then click Command Prompt.
  
  

b. Type, or copy and paste, the following text:

rmdir /s "<path to the installed file>"

then click OK.


c. If a prompt message confirming this action appears, click Y.

4. To scan for and delete the files
a. Start your Symantec antivirus program, and then run a full system scan.
b. If any files are detected as Spyware.SurfSpy, click Delete.

Note: If your Symantec antivirus product reports that it cannot delete a detected file, write down the path and file name. Then use Windows Explorer to locate and delete the file.

5. To delete the value from the registry

Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

Note: This is done to make sure that all the keys are removed. They may not be there if regsvr32 removed them.

a. Click Start > Run.
b. Type regedit

Then click OK.


c. Navigate to the key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run


d. In the right pane, delete the value:

"Session Client" = "<installed path>\sescli.exe"


e. Exit the Registry Editor.

Technical Details