Trojan.LowZones is a detection name used by Symantec to identify malicious software programs that share the primary functionality of lowering Internet Explorer security settings.
Background informationSince the late 1990s — when it became the Web browser with the largest market share — Internet Explorer has been a target for attackers. Designed with ease-of-use in mind, the browser sought to hide the complexities of browser security from the user. This meant that certain features that could be used by attackers to compromise security were enabled by default. Over the years, however, browser security has been improved, and the default Internet Explorer security settings now block or significantly restrict many avenues of attack. This means that attackers must first lower browser security settings in order to perform further malicious actions, and one way to achieve this objective is to create programs to do so. Symantec uses the detection name Trojan.LowZones for these such programs.
The Internet Explorer security modelInternet Explorer uses four 'zones' for security:
- Internet
- Local intranet
- Trusted sites
- Restricted sites

Each zone may be assigned a 'security level' from high to low, or alternatively the user may choose to customize the settings for each zone in more detail.
Programs detected as Trojan.LowZones typically perform one or more of the following actions:
- Alter Internet zone settings to enable or unblock certain Web features and technologies
- Add certain websites to the Trusted zone
- Remove certain websites from the Restricted zone
The following sections detail ways in which attackers may alter security settings to achieve certain aims.
Trusted site settings
Programs detected as Trojan.LowZones may add certain websites to the Internet Explorer Trusted sites list, which allows them to perform potentially malicious actions. The websites may be the attacker's own, or alternatively may be run by affiliate groups.
User prompting settings
The Trojans may alter settings so that the user is not prompted when a file is downloaded. The user may then be coerced into clicking on a link to a malicious executable, which results in the file being downloaded on to the compromised computer.
Browser safety feature settingsAttackers may configure programs detected as Trojan.LowZones to disable certain safety features built in to the browser, which may include the following:
- Pop-up blockers
- Phishing filters
- Scripting language restrictions
- Signed code checks
- User authentication mechanisms
With these features disabled, users will be vulnerable to the attack vectors that the safety features attempt to guard against.
Browser control settingsMost modern browsers by default do not allow websites to perform certain actions that may confuse, mislead, or annoy the user. Actions such as the creation of windows with no address or status bars may be unblocked by Trojan.LowZones.
Privacy setttingsPrograms detected as Trojan.LowZones may alter security settings to allow JavaScript to access the clipboard, which may result in confidential information being made available to attackers.
ActiveX and .NET settingsAn attacker may alter ActiveX and .NET settings so that they can load further malicious code on to the compromised computer. The attacker may also attempt to exploit known or unknown vulnerabilities in the browser or its associated plugins, which may lead to the execution of arbitrary code.
Changes to the registryThe Trojans lower security settings by creating and/or modifying registry entries under the following registry subkeys to alter the permissions of the websites in each security zone in Internet Explorer:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Lockdown_Zones
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Lockdown_Zones
Programs detected as Trojan.LowZones may also create and/or modify registry entries under the following registry subkeys to alter the websites that are in each zone:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains
Are there any tell-tale signs?The following symptoms may be observed on a computer that has been compromised by Trojan.LowZones:
- Internet Explorer runs slowly or crashes unexpectedly
- The user is redirected to certain websites
- Internet Explorer behavior changes without action from the user
- Advertisements are displayed on the computer
- The user is able to visit certain websites that previously were blocked, or unable to visit certain websites that previously could be visited
Trojan.LowZones is often the first step of a combined or multi-stage attack and as such the symptoms of other malware may be observed on the compromised computer.
What are the risks?With the Web browser now used for online shopping, banking, social networking, and entertainment, it has become one of the most popular targets for attackers. Programs detected as Trojan.LowZones seek to compromise browser security, which means that Web browsing is no longer secure.
Lowered security settings mean that attackers may be able to download files and hoist further malware on to compromised computers. The malware may open a back door, steal information, attack other systems, or perform any other action.
What can I do to minimize the risks?Users may choose to use an alternative browser to Internet Explorer, such as Mozilla Firefox, Google Chrome, or Opera.
As a general rule, users should always run up-to-date antivirus software with real-time protection such as
Norton Antivirus, Norton Internet Security, Norton 360 or
Symantec Endpoint Protection. In addition, a firewall -- or better still, an Intrusion Prevention System (IPS) -- will help to block back channel activities initiated by these types of malicious programs. Program controls such as those found in Symantec Endpoint Protection can also help to prevent unknown programs such as these from executing in the first place.
How can I find out more?Advanced users can submit a sample to
Threat Expert to obtain a detailed report of the system and file system changes caused by a threat.
Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":