Spyware.WebPI - Removal

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

1. Update the virus definitions.
2. Run a full system scan and write down the file name detected as Spyware.WebPI. Do not delete it.
3. Execute the file and uninstall the program from the program's File menu.
4. Run another scan and delete any files detected as Spyware.WebPI.

For specific details on each of these steps, read the following instructions.

1. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:

• Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
• Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
  
  The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.

2. Scanning for and recording the name of the file

1. Start Norton AntiVirus and make sure that it is configured to scan all the files. For more information, read the document, "How to configure Norton AntiVirus to scan all files."
2. Run a full system scan.
3. If any files are detected as Spyware.WebPI, write down the full path and file name. Do not delete or quarantine the file.

3. Executing the file and uninstall the program

1. Using Windows Explorer, browse to the folder that contains the file that was detected as Spyware.WebPI.
2. Locate the file and double-click it.
3. Click the File menu > Uninstall.
4. Follow any prompts.

4. Scanning for and recording the name of the file

1. Start Norton AntiVirus if it is not still open.
2. Run a full system scan.
3. If any files are detected as Spyware.WebPI, click Delete.

Technical Details