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Adware.DateManager - Removal

Updated:
February 13, 2007 11:46:15 AM
Type:
Adware
Version:
3.0.3.0
Publisher:
GAIN Publishing
Risk Impact:
Low
File Names:
DateManagerSetup.exe DateManager.exe installdatemanager.exe
Systems Affected:
Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows XP

The following instructions pertain to all Symantec antivirus products that support Security Risk detection.
  1. Update the definitions.
  2. Uninstall the security risk.
  3. Run a full system scan.
  4. Delete the values that were added to the registry.
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.


2. To uninstall the security risk
This security risk includes an uninstallation applet. In order to uninstall this security risk, complete the following instructions:
  1. Click Start > Settings > Control Panel or Start > Control Panel (this varies with the operating system).

  2. In the Control Panel window, double-click Add/Remove Programs.

    Windows Me only: If you do not see the Add/Remove Programs icon, click ...view all Control Panel options.

  3. Click Date Manager

    Note:
    You may need to use the scroll bar to view the whole list.

  4. Click Add/Remove, Change/Remove, or Remove (this varies with the operating system). Follow the prompts.

    Note: After running the Add/Remove programs applet, all the files may have been removed. You will want to run a full system scan to ensure that this is the case. However, it is possible that no files will be detected after using Add/Remove programs.


3. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.

    Note: If you ran the Add/Remove programs applet as described in the previous section, all the files may have been removed, and thus none of them will be detected.
  2. If any files are detected as Adware.DateManager and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support Security Risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports Security Risk detection, and Security Risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the threat so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the threat for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the threat for this scan only, and thus, the threat will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the threat that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.

  3. Open Start> Accessories> Windows Explorer.

  4. Navigate to and delete the following files:
    • %UserProfile%\Startup\Date Manager.lnk
    • %UserProfile%\Date Manager\Date Manager Website.lnk
    • %UserProfile%\Date Manager\Date Manager.lnk
    • %ProgramFiles%\Date Manager\Date Manager Website.URL

  5. Exit Windows explorer.

4. To delete the values from the registry

WARNING: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.

Note: This is done to make sure that all the keys are removed. They may not be there if the uninstaller removed them.
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

  3. Navigate to and delete the following registry keys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Gator.com\AppInfo\DateManager
    HKEY_LOCAL_MACHINE\SOFTWARE\Gator.com\Date Manager
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Uninstall\Date Manager

  4. Exit the Registry Editor


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