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Symantec ServiceDesk

ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates directly with IT Management Suite to reduce service interruptions, accelerate service restorations, correct systemic issues and reduce downtime – saving valuable IT resources and expenses.

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What do I need to know about Reset Password in ServiceDesk 7.5/7.5 SP1?

toomas | May 21, 2015 3:03:09 PM

The goal of this article. To give an overview on how reset Password project works, what are the prerequisites for it to work properly and what does the process look like from the user/technician/administrator side. read more

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