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Symantec ServiceDesk

ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates directly with IT Management Suite to reduce service interruptions, accelerate service restorations, correct systemic issues and reduce downtime – saving valuable IT resources and expenses.

Customer Success

Cabela's, Inc.

An integrated product approach from Symantec is enabling Cabela’s to address everything from data loss prevention, to endpoint security, to compliance, to systems management, to security management issues. View Story

Carrington Holding Company

Looking to streamline, integrate, and build their security infrastructure, Carrington turned to Symantec solutions. Symantec solutions not only help Carrington protect their sensitive data but also improved efficiencies, supported virtualization, provided fast recovery, reduced Exchange stores and enhanced performance. View Story

Children’s Hospitals and Clinics of Minnesota

Children’s Hospitals and Clinics of Minnesota needed to improve IT service delivery and enable existing staff to manage endpoints more effectively. It turned to endpoint management and IT service management solutions from Symantec and Symantec Platinum Partner Intuitive Technology Group. View Story

Fazer Group

By standardizing on a comprehensive, integrated suite of client management, endpoint security, and IT service management solutions from Symantec, Fazer Group is confident that its 5,000 endpoints are secure from attack and that its business would not be overwhelmed by security outbreaks. Ninety-nine percent of messaging spam is stopped before it hits the endpoints, and the company benefits from a modular approach to managing its diverse infrastructure.
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Hillsborough County Public Schools

Hillsborough County Public Schools centralized the management of its 85,000-plus endpoints with solutions from Symantec. The solution simplifies and consolidates licensing, improves risk posture, and maintains remote management of all endpoints. View Story


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