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Symantec ServiceDesk

ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates directly with IT Management Suite to reduce service interruptions, accelerate service restorations, correct systemic issues and reduce downtime – saving valuable IT resources and expenses.

Licensing

ServiceDesk is licensed on a per concurrent user basis. A license is consumed when a logged-on user has a ServiceDesk process view page open to work a ticket for any of the ServiceDesk processes.

Licensing Resources

Find out how Symantec products are sold, and learn about options for paid support services.

CONTACT US

  • 1-888-252-5551