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Symantec ServiceDesk

ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates directly with IT Management Suite to reduce service interruptions, accelerate service restorations, correct systemic issues and reduce downtime – saving valuable IT resources and expenses.

Training

Symantec eLibrary

Subscribers to the Symantec eLibrary receive access to over 1500 regularly updated on-demand web-based training modules covering the breadth and depth of Symantec's product portfolio. 15-75 minute module sessions cover "Install, Configure and Deploy", "Manage and Administer" and "Troubleshooting Techniques" in detail. The eLibrary is ideal for supplementing classroom training and/or providing training to employees who cannot travel or afford time away from the office.

CONTACT US

  • 1-888-252-5551